I stayed at the hotel from 27 to 29 June 2025 and had an extremely disappointing experience.
During check-in, there was no staff at the Front Office. Instead, a cleaner/security personnel handled our check-in process, but he was unable to answer any of our hotel-related questions.
On the morning of 28 June, we left our room key at the Front Office and requested housekeeping at 10:30 AM. However, when we returned around 4 PM, the room had not been cleaned. I spoke with the housekeeping staff, and they mentioned they never received any request to clean our room.
The worst part was discovering bed bugs in our bed. Both my sister and I were bitten all over our necks, arms, and legs. It was a truly disgusting and disturbing experience.
Overall, it was an awful stay. Please be cautious—do not expect proper service or cleanliness from this hotel.