The Castle Hotel

Explore The Castle Hotel
7.6
Pleasant
From 26 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.8

Traveler Reviews The Castle Hotel

Number of reviews per page
20
40
Top reviews
Adam
icon-Leisure
Leisure
10.0
/10
Reviewed 267 week(s) ago

Expedia Group verified review

The staff were extremely friendly and helpful. Good Covid awareness. Room was dated but good for price. Electric shower was hot with enough pressure. The main road is very quiet at night so room was quiet. Full English breakfast was well sized and well cooked. It came with cereal, toast, orange juice and tea or coffee.
Verified traveler
4.0
/10
Reviewed 268 week(s) ago

Expedia Group verified review

Staff very nice but old, creaky, noisy floorboards & thin walls meant you heard every move & conversation in adjoining rooms so no peaceful nights sleep. Very dated rooms & felt Covid in safe. No hand sanitizer in dining room despite communal coffee, milk, orange jugs. Whole place didn’t feel clean enough.
Stuart
icon-Business
Business
4.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

Creepy floorboards, no double glazing, no room, dirty shower, very dated
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The staff were so welcoming . Cosy feel to the hotel and room . Beds great and comfy in no 8 !
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Staff great and willing to please . Food lovely . Beds so comfy and clean . Thx Ewan , Suzanne, and bar staff .
ken
icon-Business
Business
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

lovely food at night and at breakfast. Cheery staff
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Very friendly and helpful staff .Property needs money spending on it .
Verified traveler
6.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Very squeaky floor boards, mattresses uncomfortable, sink dirty and whole place needs updating. New owner just taken over so hopefully will improve
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

There was nothing I didn't like. the food was excellent infact that goes for every thing I have no complaints what so ever about anything, A first class and more than enjoyable stay, Thankyou to all concearned.
Samantha
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Stopover on way to holiday destination. It’s clean and a warm welcome.
Robin
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The hotel is a bit dated and the rooms are fine, but could do with a bit of redecorating or some refurbishing. It is well located for walking around the town and would make a reasonable base for a few days in the area. The new manager was very friendly and helpful; being bothered about the comfort of our stay. The breakfast was fine - cereal, toast and cooked breakfast - so, whilst not a lot of choice it was definitely adequate. the coffee was very good.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

A friend and I stayed one night at the Castle Inn in the lovely town of Coldstream. The inn is a proper older-style hotel with bar/restaurant downstairs - it isn't a corporate or chain hotel type of property which gives it a lovely charm. The rooms are quite small and the stairs are a bit steep, but the facilities are very comfortable and mod-cons such as wi-fi are available. The staff were excellent and I highly recommend the breakfast. Whilst in Coldstream, take the opportunity to have a walk through the village and to the bridge over the River Tweed, one end of which is in Scotland (the Coldstream end), the other in England.
Read More
Michael
2.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Not a great hotel the room in our opinion was not up to standard at all . It was very hot in the room due to the radiators being on full belt and couldn't be switched off ,we were given a fan out of the kitchen that was covered in grease and the window would not stay open. We left a day early as we could not stand the place . A real shame as the local area is very buitifull ,
Read More
Mark
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Very friendly welcome. Excellent food. Room was what I expected given the price I paid.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Ample parking; allowed to bring the dog and at a minimal charge; bed was comfortable; Breakfast was lovely
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Very friendly and helpful staff and glad we picked here for our overnight stop
Stephen
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Staff were friendly the room was ok for one night but definitely needs updating but the breakfast made up for it
Alex
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Room was very small and very dated, not somewhere you’d book unless as a last resort and being told we’d got it at a cheaper price kind of raised the old eyebrow! You’d need the neck of a giraffe to was the tv!
Freddi
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The hotel and staff are really welcoming and kind :-) You feel just like home The food they serve is really delicious and and a good size 👍
You’ve read all the top reviews.
Number of reviews per page
20
40