the staff is very friendly and nice. the first day I got room 307, but the room smelled musty, noisy, the AC was not cold enough, the shower water was very small, the sink was clogged and the water drain was not smooth. the next day I asked to change rooms, the staff was friendly and immediately given room 208 which was better than the previous room. room 207 had a stronger shower water, the room did not smell damp/musty, the AC was cold, each room had a mini fridge, the room was clean. access to the mall was close, to the ICC Pudu food court was quite close. recommended for solo travelers.