The towels were not clean and had stains. The bed sheets also had stains, but they were clean.

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Good in everything, clean, fragrant. But in the lobby near the elevator the toilet smells because there is an open toilet

Nice and cheap near Delta Surabaya.

The room and service were nice, but the noise from the next room disturbed my rest.

Nice and comfortable. However, the water refill area is mossy, so I suggest cleaning it more often.

There's a lot that needs to be improved... 1. RSV 1 large/king bed, but it turned out I got a twin bed Hollywood setup without confirmation. 2. Breakfast plates were wet, either not polished or not polished enough. 3. Some of the gym/fitness equipment was rusty. 4. Pest control needs to be improved; there were ants in the room. 5. Room amenities included 3 toothpastes, but only 1 coffee/tea cup. Help ensure regular checks. Beyond those things, overall, it was comfortable, especially the fresh and delicious breakfast menu.

The hotel is located near the river. Check-in was quick, and I got a room with a large window. The room was tidy, with an electric kettle and a water dispenser in the hallway. Unfortunately, I couldn't go to the pool to watch the sunrise because the door leading to the stairs was locked. Please check; the bathroom door won't close properly. Thanks.

A comfortable hotel in the city center, affordable and suitable for business meetings.

I like the rooftop the most. You can hang out in the evening while watching the sunset and having coffee.

When I entered the room, I found a watch and glasses, probably not cleaned yet. The bathroom soap was out of stock.

The amenities include free water refills in the hallway, but the gallons were never refilled. I was thirsty all night and had no choice but to drink from the Rp 20,000 bottle in my room. I wouldn't recommend staying here without buying drinks outside.

The service is really great, the staff are friendly.

Delicious breakfast, helpful staff. Close to shopping centers.

Good and improve the service for customers.

Check-in was supposed to be at 2:00 PM, but they were willing to help us check in at 12:00 PM.

Strategic location close to the city and station, rooms are ok and clean, but breakfast is less varied.

It's really great and very enjoyable

We got an executive room with an amazing view. Unfortunately, the breakfast menu was limited. The only water served was plain water, and the only rice option was white rice.

Just know, and only once. There's a lot of dust in the room, especially on the table. The dust on the glasses is very obvious... The room is honestly very minimalist in size... FO, that's it...