7.2
Pleasant
From 31 reviews
Provided by travelers on
Cleanliness

6.9

Room Comfort

7.2

Meal

7.1

Location

7.8

Service and Facilites

6.8

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Traveler Reviews Apatel Apartment Mangga Dua Lt. 11

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40
Customer reviews
s***n
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 38 week(s) ago
Hotel staff is slow to respond and does not want to clean the room. There is no wifi. The room looks neglected.
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1 people find it helpful
Accommodation's Reply
10 Oct 2024
Hello, thank you for staying at Apatel. We apologize for the inconvenience during your stay, we will immediately investigate your criticism and review and we will fix it. We do not provide WiFi, according to the facilities listed. Thank you.
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Nita F.
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6.0
/10
Reviewed 105 week(s) ago
Orangnya slow respon dan perawatannya kurang, AC kamar panas, sofa rusak, panci berkarat, microwave ga bisa di pake, deposito pengembaliannya lama banget
3 people find it helpful
Accommodation's Reply
25 Jul 2023
Hello sis Nita, thank you for staying at Apatel. Sorry for the inconvenience during your stay, we will evaluate and improve the quality of our service and units again. Thank You.
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Tiphani S.
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4.8
/10
Reviewed 114 week(s) ago
Checked in at 2 pm and was given the key to the apartment at 7 pm. It was also cleaned impromptu and still dirty and dusty. I even went there to mop because the floor was very dirty, it was a pity the children had a lot of dust. Hot water doesn't work. The sink is clogged, the ac doesn't work. Anyway really regret! Dirty sheets and dirty towels.
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4 people find it helpful
YANTI LUGITA
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4.8
/10
Reviewed 129 week(s) ago
Appartment was not cleaned, looks appalled very unhygenic. Master Bedroom aircon faulty. NO clean water. HOT water was only temporary. Location far from any local store.
5 people find it helpful
Dini F.
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8.8
/10
Reviewed 131 week(s) ago
Ruangannya luas dan terdapat 2 kamar luas hanya saja kurang bersih.
1 people find it helpful
fajri r.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 142 week(s) ago
Very not recommendedplace, very dirty, there was 2 TV, one is not working, one is working. There was 3 ac, only working 1 on the 2nd bedroom, other is HOT that we have to open the window. You can see the wardrobe is pilled out, the sofa is very dirty.
3 people find it helpful
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YOHANES
icon-origin-TRAVELOKA
5.1
/10
Reviewed 158 week(s) ago
Not recommend apartments. The condition is not maintained, dirty & dusty, the water heater doesn't turn on, the bed sheets & pillows have blood spots, the stove can't be used, the pan is burnt, there is no wifi, the tv picture is antsy, the service is slow & not helpful, none parking facilities. Be careful with posted photos.
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5 people find it helpful
Alex W.
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9.7
/10
Reviewed 168 week(s) ago
I am very comfortable with the apart, hopefully I can book again during Eid.
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3 people find it helpful
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Ludy P. A.
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5.8
/10
Reviewed 171 week(s) ago
Pay more attention before the room is rented out, especially the electric power which was short-circuited and then damaged and didn't turn on for about 12 hours. Because the power source is the guests' top priority and much needed. Please be more responsive again. Thank you.
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4 people find it helpful
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syafira r. a.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 235 week(s) ago
The unit is large, comfortable, and all facilities are there but unfortunately the service is lacking. In the future, I hope the service can be even better.
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5 people find it helpful
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Ahmad K.
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4.8
/10
Reviewed 239 week(s) ago
Ugly, you have to deposit 300 first.
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2 people find it helpful
Yudho Arief Muliawan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 290 week(s) ago
Great place. Comfortable. Only the TV is broken
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1 people find it helpful
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