Overall Ratings & Reviews Victoria Inn Manado

Fast check-in and check-out process, comfortable and cool room

Good service even though check out was late

The customer service was less than friendly during check-in.

Very friendly, not too noisy.

Keep the service good and clean.

The hotel seems to be under renovation or rebuilt, wanting to rest but making noise with the machines, the other guests are also unpleasant, noisy so there is no privacy. Anyway, this is the last time I stayed there. The breakfast was terrible, gosh, it was still 8 o'clock and the food was almost empty, no more, the fruit was finished, the drinks were only water and coffee, no cereal and milk, the bread had no cheese. Waiting in the lobby when I wanted to check in, there were no seats, the room was hot with no AC even though it was in the city.

2 days holiday here,,nice,,staff is fast,,room is clean.,there is live night,pool is nice,food is delicious

nice fun,clean,friendly staff,cool pool

no comment great

Just use tissue. If you have any, you have to use toilet tissue to wipe up after eating.

The staff in the pool area are not very friendly, but the room cleanliness is good.

The AC is no longer cold, that's the only drawback

The food has been given more variety, the AC is no longer cold

Negligent staff in managing blocked vehicles. AC is not cold. Dirty bathroom. Not cozy for a staycation.

The view for the swimming pool is nice

Good location near the airport and a quiet place.

Staff was so kind. Got the 3rd floor without a lift (hopefully next time a lift is available). It's just the smell of the room when we first entered, but all good.

TV not working, have reported to the receptionist several times but no follow up. Experience while staying in various hotels, only in this hotel the swimming pool is only for 2 people, more pay 50 thousand / person even though I paid for 2 adults 1 child, paying for the pool is more expensive than breakfast.

Very friendly hotel staff, clean environment.

The AC is not cold & the toilet is clogged.