OYO 709 Menjangan Residence at Klayatan

Explore OYO 709 Menjangan Residence at Klayatan
7.3
Pleasant
From 176 reviews
Provided by travelers on
Cleanliness

7.1

Room Comfort

7.2

Meal

7.3

Location

7.3

Service and Facilites

7.3

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Traveler Reviews OYO 709 Menjangan Residence at Klayatan

Number of reviews per page
20
40
Customer reviews
Teguh S.
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4.8
/10
Reviewed 103 week(s) ago
Don't book this hotel, the service is unfriendly and dirty.
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Octa D.
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5.1
/10
Reviewed 154 week(s) ago
Very dirty, smelly, dirty not worth living in. Yesterday already booked 2 days 2 rooms. In the end I didn't use it. Money is wasted. Yes, but how about it's dirty to live there.
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2 people find it helpful
Accommodation's Reply
29 Dec 2022
Hi Octavia! We are very sorry to know that your experience with us was not pleasant and we will work based on your feedback, to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Ava.
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Teguh Prasetyo
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4.5
/10
Reviewed 155 week(s) ago
The room is really dirty, the sheets, blankets and pillows are not washed. AC is not cold. Not really staying here.
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Accommodation's Reply
29 Dec 2022
Hi, Teguh! We sincerely apologize for the trouble caused. Your comments will help us deal more decisively with future guests. Regards, Ava.
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arist r.
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5.5
/10
Reviewed 167 week(s) ago
Bed linen, dirty pillows, no towels.
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2 people find it helpful
Diva A. N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 168 week(s) ago
Kamar mandi ada banyak cacingnya, sprei ada bercak, bantal bau apek, lokasi saya harus mencari sendiri.
1 people find it helpful
Husein S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
very unworthy, the photo does not look like the original
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Gema D.
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8.5
/10
Reviewed 182 week(s) ago
It's close to everywhere but yeah, the price is the same as the quality but thank you for the help.
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Accommodation's Reply
30 Jun 2022
Hai Gema, We are happy to know that you liked our service. Have a nice day. Greetings, Jane!
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Sugianto
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6.0
/10
Reviewed 203 week(s) ago
The hotel is really bad, many are damaged until they complain 3 times, still the closet can't have a door lock, just that it's not worth it, it doesn't match the picture.
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6 people find it helpful
Firman B.
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8.7
/10
Reviewed 225 week(s) ago
The place is strategic, the standard rooms just need to be cleaned up.
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1 people find it helpful
Firman B.
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8.7
/10
Reviewed 225 week(s) ago
Room friendly service is also standard just a little dirty.
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2 people find it helpful
imambustan e.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 230 week(s) ago
Sangat jelek, kamar pengap, lampu kamar mandi mati, atap kamar mandi kotor, ac nyala tapi tidak dingin. Saya sangat kecewa, sudah malam² capai, melihat kamar jorok, terpaksa saya batalkan. Ee malah saya kena denda sama traveloka, karena dianggap tidak datang, padahal saya batalkan. Mungkin oleh petugas sengaja ditulis tidak datang.
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8 people find it helpful
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Maria A. A.
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5.1
/10
Reviewed 242 week(s) ago
The staff was not friendly, the room door was broken, the sheets were not replaced and when the staff was asked they said the new sheets had not yet arrived, so the sheets + blankets after the change of guests were not replaced. The cleanliness of the bathroom is very lacking, the bathroom lights are off. Have stayed several often but the service yesterday was very bad.
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5 people find it helpful
Accommodation's Reply
01 Jun 2021
Something like this shouldn't have happened, Esra! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Bayu!
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Valeria D. R. S. M.
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5.4
/10
Reviewed 243 week(s) ago
The room is stuffy, the shower is off, hot water does not work 24 hours.
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2 people find it helpful
Accommodation's Reply
21 Apr 2021
Hi Valeria, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Bayu!
Kholiq Mustofa
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8.5
/10
Reviewed 245 week(s) ago
Cheap price but comfortable quality
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Accommodation's Reply
04 Apr 2021
Thank you for your positive comments, Kholiq! We really love hearing from you. Happy to hear that you have enjoyed our services. Thanks for being with us. Waiting to host you soon. Regards, Indah!
Dian A. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 245 week(s) ago
Affordable prices 👍, yesterday ordered a single bed, got twin beds.
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Accommodation's Reply
03 Apr 2021
Hi, Dian! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Indah!
Rosario P. P.
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9.0
/10
Reviewed 246 week(s) ago
Staff was friendly and helpfull, unfortunately hot water was not as expected.
1 people find it helpful
Rizki W. F.
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6.0
/10
Reviewed 246 week(s) ago
WiFi does not work, rich sheets have not been washed, not recommended.
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3 people find it helpful
Accommodation's Reply
12 Mar 2021
Hi Rizki,! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Budi!
Febry Mifbachul Izulchaq
icon-origin-TRAVELOKA
8.5
/10
Reviewed 260 week(s) ago
The place is clean and well-maintained. Although the entrance is on a small road and the parking lot is narrow. Comfortable, friendly, close to the city.
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Zukhrul H. N.
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6.0
/10
Reviewed 260 week(s) ago
The service is okay, but unfortunately the room given is not the same as the one in the photo application, so it & amp; # 39; s a bit disappointed. the bathroom is also poorly cleaned. Hopefully it can be improved more 🙏🏽
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4 people find it helpful
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Budhi P.
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Backpacking
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6.0
/10
Reviewed 278 week(s) ago
For standard room cleanliness. Room size is a standard boarding house. What I'm not comfortable with is the very small bathroom.
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5 people find it helpful
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