8.7
Very Good
From 329 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.6

Location

8.6

Service and Facilites

8.9

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Traveler Reviews New Century Hotel Dalat

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40
Customer reviews
Ngo H. T.
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The staff and receptionists are very supportive. I had a very good experience.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, New Century Hotel Dalat would like to sincerely thank you for choosing to use our services and taking your precious time to share your positive feelings. We are very pleased and proud to know that our reception staff has provided you with dedicated support, contributing to creating a wonderful experience during your stay at the hotel. Your compliments are a great source of motivation for us to continue to strive and improve the quality of our services every day. We hope to welcome you back soon to continue serving and bringing you memorable experiences in the dreamy city of Dalat. Sincerely, Nguyen Ngoc Hong Manager of New Century Hotel Dalat
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
_ Friendly, enthusiastic staff _ Delicious breakfast _ Clean room..
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Valued Guest, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all staff of New Century to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return will be a wonderful memory. Hopefully, in the next family trips, when you have the opportunity to return to Dalat, New Century Hotel will have the opportunity to accompany you again. Once again, we sincerely thank you and wish you and your family good health, happiness and memorable trips. Sincerely, Nguyen Ngoc Hong Hotel Manager
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L***A
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The staff needs to take care of the guests' car parking more, because at first the hotel said there would be a parking space, but when they arrived, the cars were parked on the side of the road, there was no staff to guide the guests to the parking space, I hope the hotel will fix it to make it better. Everything else is great.
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6 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Customer, We would like to sincerely thank you for choosing New Century Dalat Hotel for your trip. We are very pleased to receive positive reviews from you about the quality of service and space at the hotel. This is a great source of encouragement for our entire staff. However, we are sorry to hear that the information about the car park is not really clear to support you and has not met your expectations. We sincerely apologize for this inconvenience and are committed to improving the information and making every effort to enhance your experience in the next stay. Once again, we would like to thank you for choosing and trusting New Century Hotel. We hope to welcome you on your upcoming trips to Da Lat. Best regards, Nguyen Ngoc Hong New Century Dalat Hotel Manager
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Nguyen H. N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
This is the trip to celebrate my first anniversary. My partner found it on the Traveloka and we decided to spend our holiday with this one. This hotel exceeded all my expectations (friendly staff, good service, modern equipment, cleanliness,..). We are very pleased with this hotel, especially with their dedicated service. We will definitely return here on another trip to Đà Lạt in the future. Thank you for your kindness.
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5 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Ngọc H. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Friendly staff, enthusiastic support makes guests from far away feel comfortable.
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Guest, We would like to sincerely thank you for taking your valuable time to share your positive reviews about your experience at New Century Hotel during your recent vacation. Your compliments are a great encouragement and motivation for us to continue to improve our service quality. We are committed to constantly improving and perfecting to bring you the best experiences during your next stay. Each of your comments is very valuable to us and helps the hotel become better every day. Hopefully, in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have a happy trip and many wonderful experiences! Sincerely thank you and wish you all the best. Nguyen Ngoc Hong Hotel Manager New Century Hotel
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Dai N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Everyone here is very friendly and enthusiastic, from the lobby staff, bellman, reception. Thanks all
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Accommodation's Reply
18 Mar 2025
Dear Guest, We would like to sincerely thank you for taking your valuable time to share your positive reviews about your experience at New Century Hotel during your recent vacation. Your compliments are a great encouragement and motivation for us to continue to improve our service quality. We are committed to constantly improving and perfecting to bring you the best experiences in your next stay. Each of your comments is very valuable to us and helps the hotel become better every day. We hope that in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have a happy trip and many wonderful experiences! Sincerely thank you and wish you all the best. Nguyen Ngoc Hong Hotel Manager New Century Hotel
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N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The staff is very cute and enthusiastic. The location is also near the center, convenient for going out.
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3 people find it helpful
Accommodation's Reply
13 Mar 2025
Dear Customer, We would like to thank you for taking the time to share your positive feedback about your experience at New Century Hotel during your recent stay. Your compliments are a great encouragement and motivation for us to continue improving our service quality. We are committed to continuously improving and perfecting to bring you the best experiences in your next stay. Every opinion of yours is very valuable to us and helps the hotel become better every day. We hope that in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have happy trips and many wonderful experiences! Thank you very much and wish you all the best. Nguyen Ngoc Hong Hotel Management New Century Hotel
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Vĩnh N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Everything is ok, see you next time
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Như L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The room is beautiful, has a balcony, when I stayed there, there was no inconvenience in terms of facilities, what I liked most was that the staff was very enthusiastic, polite and the breakfast was delicious, the menu changed every day. I gave banh bot loc 10 points.
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Tran T. K. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel is very beautiful, located right at the top of the hill, so you can see the valley below. The staff is extremely friendly and enthusiastic. The room is clean and fully equipped. Highly recommended for couples and families
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9 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
I had a great experience here. Delicious food, very enthusiastic support staff. If I have the chance, I will come back again ❤️
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2 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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Nguyen N. B. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel is very comfortable, with both heating and air conditioning.
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2 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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Dang H. T. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The staff is very very enthusiastic. The hotel is not 5 stars but the service is very good. And I am very satisfied when coming here. Very good impression.
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7 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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D***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
The experience after 2 nights has pros and cons. Pros: friendly staff, very attentive management and creates a strong impression. Modern room with air conditioning, heater, large TV, convenient Japanese style bathroom. I didn't use breakfast so I don't know how it is. Cons: hotel staff are not tactful when communicating. For example, when I borrowed an umbrella, you said if I damaged it, I would have to pay 200k, which I found a bit too industrial. About the room, you assigned me a different room than the one on the app, but it was not the same as the outside. The room I stayed in had a bathtub next to the bed and to go to the balcony, I had to go through the bathtub. I didn't use the bathtub but used the shower, so there was no glass separating it, so the water splashed everywhere and wet the entire bathroom. The room's soundproofing was not good, just people walking back and forth in the hallway moved slightly and could hear it very clearly. In addition, the smell of the sewer is very bad, especially in the morning. The whole room stinks and is unbearable. You guys should double check this smell because it really gives you a headache.
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10 people find it helpful
Accommodation's Reply
19 Dec 2024
New Century Hotel Dalat. December 19, 2024 Dear Customer, First of all, I would like to express my sincere thanks to you for taking the time to share your opinions and reviews about our hotel services. We are very happy to know that you are satisfied with the facilities and services provided by the hotel. Your compliments are a great motivation for our team to continuously improve the quality of our services. However, I am very sorry to hear about the problems you encountered during your stay at the hotel. Especially the strange smell in the room, the soundproofing and the lack of tact in the interaction between staff and guests. We are extremely sorry that these have affected your experience. These comments will be reviewed and resolved immediately to ensure that in the future, you will receive the best service, as expected. Once again, thank you for sharing your valuable contributions. We look forward to welcoming you on your next trip and will do our best to bring you a more perfect experience. If you have any further requests or comments, please do not hesitate to contact us. Wishing you good health and happy travels! Best regards, Nguyen Ngoc Hong. Hotel Management.
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Thin P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The room is fully equipped, clean, comfortable, has air conditioning and heating. The staff is cheerful and enthusiastic. Although only my room had a problem with the water line of the automatic toilet, I don't know why every few minutes I heard the sound of the water pump once, it was very uncomfortable to sleep at night when I heard that sound. The bed in this room is a bit small if you have a child sleeping with you.
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7 people find it helpful
Accommodation's Reply
12 Dec 2024
Dear Thin.P First of all, we would like to thank you for taking the time to share your positive feedback about our hotel facilities and services. Your compliments are a great source of encouragement for us to continuously improve and bring the best experience to our customers. We are pleased to hear that you are satisfied with the facilities and services at the hotel. However, we are also sorry to hear that the quality of the water system did not meet your expectations. We apologize for the inconvenience and are committed to reviewing the water system and improving the quality in the future to ensure maximum comfort for our guests. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you in the future and will strive to exceed your expectations. Best regards, Nguyen Ngoc Hong (Mr.) Hotel Management. New Century Hotel Dalat
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P***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's great for giving us a perfect vacation, the hotel staff and manager are extremely cute, caring about customer opinions 🥰🥰... Will be our priority choice 🥰🥰🥰
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6 people find it helpful
Accommodation's Reply
09 Dec 2024
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The waiters here are really good. Million likes ❤️
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3 people find it helpful
Accommodation's Reply
06 Dec 2024
Dear L**m Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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t***h
icon-origin-TRAVELOKA
5.9
/10
Reviewed 29 week(s) ago
toilet still smells damp + sewer smell water flow is weak
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2 people find it helpful
Accommodation's Reply
06 Dec 2024
Dear Customer, On behalf of the entire management and staff of New Century Hotel, we would like to sincerely apologize to you for the incident related to the strange smell in the room that you encountered during your recent stay. We are sorry for the inconvenience this has caused you during your stay. This incident does not reflect the standard of service that our hotel strives to provide to our guests. We are committed to investigating and correcting this immediately to ensure that this does not happen again in the future. We sincerely apologize for this inconvenience and hope that you will have a positive experience at the hotel. If you have any further questions, please do not hesitate to contact us by phone or email:  Or Hotline: 1900 299 222  Email: infor@newcenturyhotel.vn We are here and our team is always ready to serve you. Once again, we apologize for this inconvenience and hope that we will have the opportunity to welcome and serve you better during your upcoming stays. Best regards, Nguyen Ngoc Hong. Hotel Management. New Century Hotel. Hotline: 1900 299 222. Email: infor@newcenturyhotel.vn
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tien t. n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel has a very nice view, the staff is friendly and enthusiastic, will definitely come back
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7 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Customer Tien tn On behalf of all the staff at NewCentury Dalat Hotel, we would like to thank you for taking the time to share your positive reviews about your stay at our hotel. We are delighted to know that you are satisfied with the services and facilities at New Century Dalat Hotel. Your positive feedback is a great source of encouragement for us to continue to maintain and improve the quality of our services, in order to bring an even better experience to all our customers. We look forward to welcoming you back on your next stay and hope to continue to exceed your expectations. Once again, thank you very much. Wishing you good health and success! Best regards, NewCentury Team!
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N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Everything is quite luxurious, the staff is very attentive and enthusiastic, a big plus. Breakfast is not very rich, but it is okay. The room is clean and the facilities are convenient. Worth coming back.
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6 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Valued Customer, On behalf of all the staff of New Century Dalat Hotel, we would like to thank you for taking the time to share your positive reviews about your stay at our hotel. We are delighted to know that you are satisfied with the services and facilities at New Century Dalat Hotel. Your positive feedback is a great source of encouragement for us to continue to maintain and improve the quality of our services, in order to bring an even better experience to all our customers. We look forward to welcoming you back on your next stay and hope to continue to exceed your expectations. Once again, thank you very much. Wishing you good health and success! Best regards, NewCentury Team!
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Number of reviews per page
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