Dear Valued Guest, Thank you for your excellent rating and positive review. We are very glad that you felt comfortable and satisfied during your business trip at Favehotel Hasyim Ashari. We hope that we will always be your first choice when visiting Tangerang. Best regards, Ressa, Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Favehotel Hasyim Ashari. We apologize for the inconvenience caused by the smoking room and the lingering smell of cigarette smoke in the room. Please be informed that all bookings, whether online or offline, are subject to availability upon arrival. At that time, all non-smoking rooms were fully booked, so we have allocated a smoking room as an alternative. We understand that this is inconvenient, especially for guests with special circumstances like yours, and it will be a significant burden for our team to improve coordination and communication in the future. Additionally, the hotel has established safety standards to ensure the safety of all guests. We appreciate your understanding and appreciate your helpful feedback. We look forward to welcoming you back for an even more comfortable stay in the future. Best regards, Ressa, Front Office Manager

Dear Guest, Thank you for your positive rating and review. We are very glad that you were satisfied with the friendliness and service of our staff. This review is a driving force for all our team to continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Favehotel Hasyim Ashari again. Best regards, Ressa, Front Office Manager

Dear Rosita, Thank you very much for your excellent rating and positive review. We are very pleased that you were satisfied with our friendly staff, fast check-in process and delicious and varied breakfast menu. We highly appreciate your compliments and look forward to welcoming you back to Favehotel Hasyim Ashari again. Best regards, Ressa, Front Desk Manager

Dear Sir/Madam, Thank you for your positive rating and feedback. We are delighted that you were satisfied with the cleanliness of our rooms. In terms of drinking water and refrigerator, Favehotel Hasyim Ashari would like to inform you that as part of our Go Green initiative to reduce the use of single-use plastic bottles, we provide water dispensers in the corridor and water jugs in the guest rooms. Meanwhile, we also provide refrigerators in our Superior and Deluxe rooms. We appreciate your understanding and we look forward to welcoming you back to Favehotel Hasyim Ashari in the future. Best regards, Ressa, Front Office Manager

Dear Valued Guest, Thank you very much for your high satisfaction rating and for the trust you have placed in Favehotel Hasyim Achari Tangerang as your favorite accommodation. We are very glad that you are satisfied and always feel comfortable with the friendly service from our team. We will continue to strive to provide the best service to make your next visit even more memorable. We hope to welcome you back again soon. Best regards, Ressa, Front Office Manager

Dear Ms. Adelia, Thank you for your excellent rating and positive review. We are so glad that you were satisfied with our team's friendly service and enjoyed our delicious food, such as Tai Shan Satay, at a reasonable price. Customer satisfaction is our main motivation and we hope to welcome you back soon! Best regards, Ressa, Front Desk Manager

Dear Valued Guest, Thank you so much for your wonderful rating and cheerful feedback! We’re so happy to know you loved your stay with us. Your enthusiasm truly brightens our day! We can’t wait to welcome you back for another pleasant experience at favehotel Hasyim Ashari Tangerang. Warm regards, Ressa, Mr Front Office Manager

Dear Valued Guest, Thank you for your excellent rating and comments. We are very pleased that you were satisfied with our room cleanliness and convenient location. Regarding the tissue paper on the table in the room, it is not currently included in our standard amenities. However, we will pass your comments on to the management for further consideration and evaluation. Thank you for your interest and suggestions, and we look forward to welcoming you back soon! Best regards, Ressa, Front Office Manager

Dear Mr. Krishna, Thank you for your positive review. We are delighted to hear that the connecting door made your family's trip even more comfortable. We hope you had a memorable stay, and we look forward to welcoming you and your family back. Best regards, Ressa, Mr. Front Office Manager

Dear Mr. Hatman, Thank you for your excellent review. We are delighted to know that you enjoyed our friendly staff, the cleanliness of our rooms, and the easy access to the hotel. Guest satisfaction is our motivation to continue providing the best service. We look forward to welcoming you back to favehotel Hasyim Ashari Tangerang. Best regards, Ressa, Mr. Front Office Manager

Dear Valued Guest, Thank you for your detailed review. We apologize for any inconvenience caused by the hairdryer, bed cover, tissue, and soundproofing. We have immediately forwarded your feedback to the Housekeeping & Engineering team for immediate improvement. We have also noted your feedback regarding breakfast to improve the quality and variety of our menu. We are pleased to hear that our staff was friendly and responsive to your requests. We look forward to welcoming you back for an even better stay. Best regards, Ressa, Mr. Front Office Manager

Dear Guest, Thank you for your trust in choosing favehotel Hasyim Ashari as your first stay. We are pleased to hear that our service, check-in process, and the friendliness of our staff made your stay enjoyable. Thank you also for your feedback regarding the variety of breakfast menus, especially the pastries. We have immediately forwarded this to the relevant department and we will consider it for future development. We look forward to your next visit. Warm regards, Ressa, Mr. Front Office Manager

Dear Valued Guest, Thank you for your review and rating. We are glad to hear that you had a nice stay with us. We truly appreciate your feedback regarding the distance for transit passengers. We will keep striving to provide the best service to ensure a pleasant stay. We look forward to welcoming you back at favehotel Hasyim Ashari Tangerang. Best regards, Ressa, Mr Front Office Manager

Dear Valued Guest, Thank you for your review and recommendation. We apologize for any inconvenience regarding the condition of the towels. We are currently in the process of purchasing new towels, and they are expected to be available soon to provide greater guest comfort. We are pleased to hear that you were satisfied with your stay at our hotel. We look forward to welcoming you back and providing an even better experience. Best regards, Ressa, Mr. Front Office Manager

Dear Valued Guest, Thank you very much for your excellent review and rating. We are delighted to hear that you were satisfied with our food and staff service. We have forwarded your feedback regarding the signal difficulties in your room to the relevant team, and we are currently adding and optimizing access points for guest convenience. We look forward to welcoming you back for an even better experience at favehotel Hasyim Ashari Tangerang. Best regards, Ressa, Mr. Front Office Manager

Dear Valued Guest, Thank you for your positive review. We are glad to know that the price, location, and ambiance at favehotel Hasyim Ashari Tangerang met your expectations. We hope your next stay with us will be even more enjoyable. Best regards, Ressa, Mr Front Office Manager

Dear Ibu Theresia, Thank you very much for your positive review. We are delighted to hear that you enjoyed both our hotel and the food served, and we truly appreciate your kind words about our hospitality. We look forward to welcoming you back to favehotel Hasyim Ashari Tangerang for an even more memorable stay. Best regards, Ressa, Mr Front Office Manager

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that your stay at favehotel Hasyim Ashari was comfortable, quiet, and away from the noise, with friendly service and clean rooms. We look forward to continuing to be your preferred choice for rest in the future. Best regards, Ressa, Mr. Front Office Manager

Dear Valued Guest, Thank you for your positive review and appreciation. We are pleased to know that the cleanliness, tidiness, and friendliness of our team contributed to your pleasant stay. Your feedback is invaluable, and we look forward to welcoming you back to favehotel Hasyim Ashari Tangerang with an even better experience. Best regards, Ressa, Mr. Front Office Manager