1) Check in takes a long time. line hp is not available in the lobby area parking. in charge person don't follow up. the wrong number was given. no house in cameron highlands. not in cyberjaya. 2) Rubber pipe under sink leak. good luck changing other rooms 3) kid friendly swimming pool2. the stairs section of the children area with adults has no obstruction. danger. my son almost drowned. 4) Smelly room 5) Incomplete cooking utensils. dish soap is not provided. no 3 in 1 is provided. towels are only given 2 pieces. (room for 4) 6) Non-channel TV.