Overall Ratings & Reviews Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi

My entire stay was perfect, the restaurant and room service was perfect. I also held my reception here and it was perfect. The staff was soooo sweet. Will definitely stay here again as my in laws don’t live too far! This hotel is perfect!!

Lots of construction work till late. Paint smells in the room was suffocating. The hotel is undergoing maintenance and renovation so customers be forewarned

The hotel and its staff are absolutely amazing. I have a severe nut allergy, so traveling to India is a bit nerve-wracking. Unfortunately, on the first morning, I had a reaction at the hotel breakfast. The staff sprang into action and got us transportation to the hospital. The F&B manager even came to the hospital to check on me. Luckily the reaction wasn't so severe, but the way the staff handled it was very impressive. Big thanks to Abel and the Port Muziris staff.

Great staff and a comfortable room. Very convenient for airport.

The hotel is beautiful and nicely located within walking disrance of Cochin International. Staff and service was great as well. Artwork throughout the hotel makes it unique and very Kerala-esque. Rooms were spacious. However, one drawback, which turned us off were the stained couch covers and carpet in the rooms. We were only one night, so we didn't make mention of it. Another problem was that the walls are not soundproof. We could here the mosque nearby and also some highway noise. I am sure the staff would've been accommodating had we mentioned something. Altogether, good stay.

Easy access to get to the airport with the shuttle service. The service was very good. It was noisy in the corridors at night time due to other guests.

Amazing place, Loved the experience!

Excellent place to stay with exceptional service and friendly staff. Irin and all her staff from the front desk and the kitchen deserve special mention. Would recommend this property to anyone visiting Cochin.

Excellent Hotel - great facilities and friendly staff.

Very clean nice hotel with excellent staff

Thank you so much for your hospitality during our stay at Port Muziris. Although it was a short stay, you exceeded our expectations as soon as we arrived. The staff during our stay were all super friendly and went above and beyond to accommodate us. It was very much a pleasant surprise to have a room upgrade and it was very much appreciated. Special thanks and mention to Pooja. Thank you all again for your hospitality, we will definitely be back when we come back to Cochin 😊

This is a beautiful and nice little hotel close to the Cochin International airport. They provide free shuttle pickup from airport. Large spread of complimentary breakfast buffet. Great outdoor patio to seat. More importantly very friendly and professional staff. Didnot find some bathroom necessities like conditioner available. Overall very convenient hotel with great Indian and continental food. Arun the manager made sure I felt at home and everything was attended to.

Food and beverage - left a lot to be desired, quality / variety was not present in Lila’s Kitchen or in-room dining. I also frequently saw the head chef, lounging around the check-in lobby, using the space like his personal living room while on the phone chatting, which was very unusual and something you would not see in a 4, let alone 5 star property. There is however a Courtyard by Marriott near walking distance, that has a delicious restaurant / buffet which I highly recommend - it is worth the walk and money. Overall, I would rate this boutique hotel an 7.5 out of 10. The food and beverage dept. needs a major overhaul - consider the courtyard property instead.

Good hotel for a short stay well connected to airport Good staff good breakfast

Linen and washrooms were very clean. Food was awesome.

At checkin was told to wait since the computer system was down. Was sent to the bar at a hotel next-door to wait. When I went to the bar at the hotel next-door I was told it was a dry day and so I had to find my way back to the hotel and yet again wait for registration.

Excellent service, delicious food, clean room

Amazing experience!

The hotel is next to Kochi international airport. Location wise and ambience is quite nice. But it is taken care by amateurs. The food quality is just ok but very pricey.Room service disappointing. Beds are not that comfortable. Breakfast service is very poor. I am told this is managed by Marriott people but does not seem so. Avoid the property is possible.

It was modern. Had USB ports for cell phone charging. Friendly staff who went out of their way to get us breakfast sandwiches since we had to leave early.