9.2
Exceptional
From 760 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews JF Grand Puebla

Number of reviews per page
20
40
Top reviews
Raul
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Buen lugar y buena atención
Steven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and quiet
Moises
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

La camas están muy cómodas, habitación grande. Muy limpio. Buena atención del personal.
JUAN
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was nice
JUAN
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was nice
Hugo
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing place
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing service from all employees
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Comfortable beds, coffee maker, walk in shower, refrigerator, and big screen TV. Not a complaint, but an observation--the only down side to our stay was limited food service during the beginning of the week, but there are restaurants neaby.
Ciro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Cleanliness
Andrés
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Buena estancia
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent place with Excellent staff. Super friendly and attentive. Rooms looks exactly like the photo. Highly recommended it
ANUAR
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The best experience at Puebla my favorite place to visit and stay. Love it “””””
Jezer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

It is the second time I have stayed at this property and we love it. The service is good and the hotel is beautiful. We have always enjoyed our stay here. All the employes are always willing to assist.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

All good, the only thing i would like to recommend is hire more staff for important dates
Francisco
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Excellent service 100% everything
Fernando
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

La localización es excelente, pero el hotel deja mucho que desear
JUAN
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Food options are limited
Daniel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The location is on a hill so it is difficult walking. The tv is old, not a smart tv. The central air is noisy.
ERICKA C
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

No sirvió la caja de seguridad y no la arreglaron. Pedimos toallas y jabón y nunca nos lo llevaron. La actitud de las personas de recepción fue pésima.
Daniel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

It’s a luxory hotel, however needs some improvements details like new tv and better menu restaurant.
Number of reviews per page
20
40