Buen lugar y buena atención

Clean and quiet

La camas están muy cómodas, habitación grande. Muy limpio. Buena atención del personal.

Room was nice

Room was nice

Amazing place

Amazing service from all employees

Comfortable beds, coffee maker, walk in shower, refrigerator, and big screen TV. Not a complaint, but an observation--the only down side to our stay was limited food service during the beginning of the week, but there are restaurants neaby.

Cleanliness

Buena estancia

Excellent place with Excellent staff. Super friendly and attentive. Rooms looks exactly like the photo. Highly recommended it

The best experience at Puebla my favorite place to visit and stay. Love it “””””

It is the second time I have stayed at this property and we love it. The service is good and the hotel is beautiful. We have always enjoyed our stay here. All the employes are always willing to assist.

All good, the only thing i would like to recommend is hire more staff for important dates

Excellent service 100% everything

La localización es excelente, pero el hotel deja mucho que desear

Food options are limited

The location is on a hill so it is difficult walking. The tv is old, not a smart tv. The central air is noisy.

No sirvió la caja de seguridad y no la arreglaron. Pedimos toallas y jabón y nunca nos lo llevaron. La actitud de las personas de recepción fue pésima.

It’s a luxory hotel, however needs some improvements details like new tv and better menu restaurant.