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Ody W.
Leisure
10.0
/10
Reviewed 2 hour(s) ago
A comfortable and pleasant hotel
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Novotel Jakarta Cikini
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Overall Ratings & Reviews Novotel Jakarta Cikini
Traveloka (964)
Other sources (151)
8.9
Very Good
From 964 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
9.0
Service and Facilites
8.9
People often mention about Novotel Jakarta Cikini
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Staff Friendliness (42)
Bedroom (42)
Distance to City Center (39)
Bathroom (38)
Ambiance (34)
Room Space (34)
Hotel Area (34)
Taste (31)
Family Friendly (30)
Wifi (30)
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Traveler Reviews Novotel Jakarta Cikini
Number of reviews per page
20
40
Customer reviews
A***a
Business
10.0
/10
Reviewed 1 week(s) ago
The boss is always happy to stay here, comfortable, safe, the price fits the budget.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for sharing your experience staying at Novotel Jakarta Chikini. Providing the best service is our top priority. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you back to Novotel Jakarta Chikini again. Sincerely, Riganda Tokatorop, General Manager, Novotel Jakarta Chikini
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B***u
8.7
/10
Reviewed 4 week(s) ago
The room temperature is extremely cold and cannot be adjusted. Furthermore, because the AC blows directly onto the sheets, the cold air penetrates to the feet, making it difficult to sleep soundly. When the AC is turned off, the air becomes stuffy due to the lack of air circulation. You should wear sweatpants to sleep soundly.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the excessively cold room temperature and the air conditioning blowing directly onto your bed. We greatly appreciate this feedback and will forward it to the relevant team for evaluation so that we can further improve your comfort. We hope to provide you with a more comfortable stay on your next visit. Thank you for your understanding. Sincerely, Riganda Tokatorop, General Manager, Novotel Jakarta Chikini Hotel
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Anggun N.
Staycation
10.0
/10
Reviewed 8 week(s) ago
Great, best service. Will be back again.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Anggun, Thank you for sharing your experience at Novotel Jakarta Chikini. Providing the best service is our top priority. We are delighted to hear that you had a memorable experience. We hope to welcome you back to Novotel Jakarta Chikini again. Sincerely, Riganda Tokatorop, General Manager, Novotel Jakarta Chikini
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O***y
Business
9.7
/10
Reviewed 9 week(s) ago
The hotel staff were very friendly and very helpful at check-in & check-out.
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Y***a
10.0
/10
Reviewed 10 week(s) ago
Friendly staff and delicious food,
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1 people find it helpful
C***n
Staycation
8.5
/10
Reviewed 11 week(s) ago
I like the various breakfast food served in the restaurant. It was nice.
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D***i
Staycation
8.5
/10
Reviewed 13 week(s) ago
The staff and security are friendly. The rooms are clean.
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MA
Monika A. S.
Leisure
8.2
/10
Reviewed 14 week(s) ago
This is my third time staying at this hotel. The rooms are clean, the location is strategic, it's quite close to the station, and there are lots of places to eat nearby.
1 people find it helpful
dp
debby p.
Staycation
8.5
/10
Reviewed 15 week(s) ago
Second day here, the breakfast is not the best. 🫨 And they don't have sanitary pads unless you buy a whole pack, not one piece. Just sad.
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Gunawan P. J.
6.5
/10
Reviewed 15 week(s) ago
The staff is not very friendly, the breakfast is not tasty.
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2 people find it helpful
S***n
Business
10.0
/10
Reviewed 15 week(s) ago
Satisfactory service, very suitable for a place to rest.
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N***a
Business
10.0
/10
Reviewed 16 week(s) ago
The staff was very helpful. The hotel was very comfortable.
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2 people find it helpful
N***a
Business
10.0
/10
Reviewed 16 week(s) ago
The staff is very friendly and very helpful.
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T***y
Business
10.0
/10
Reviewed 20 week(s) ago
Strategic location, friendly staff, delicious and varied food. Enjoyed my stay here.
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1 people find it helpful
I***a
Staycation
8.5
/10
Reviewed 21 week(s) ago
The room is clean and the swimming pool is comfortable
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ID
I Dewa A. I. I.
10.0
/10
Reviewed 24 week(s) ago
Close to many food courts.
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2 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 24 week(s) ago
Comfortable and spacious room... Strategic position according to our needs at that time
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1 people find it helpful
K
Kartika
Staycation
8.5
/10
Reviewed 26 week(s) ago
The hotel staff is friendly, and the executive rooms are top-notch! The only improvement is the lengthy check-in time due to the long room cleaning time between checking out and checking in.
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Verified Traveler
10.0
/10
Reviewed 26 week(s) ago
I would like to give my highest compliment to the staff named Okki. Very good and he helps the guests without hesitation. 5 stars for him.
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