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Novotel Jakarta Cikini
Explore Novotel Jakarta Cikini
Overall Ratings & Reviews Novotel Jakarta Cikini
Traveloka (902)
Other sources (101)
8.8
Very Good
From 902 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
9.0
Service and Facilites
8.9
People often mention about Novotel Jakarta Cikini
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Staff Friendliness (34)
Bedroom (32)
Bathroom (30)
Distance to City Center (29)
Room Space (26)
Hotel Area (25)
Ambiance (24)
Wifi (23)
Family Friendly (22)
Taste (22)
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Traveler Reviews Novotel Jakarta Cikini
Number of reviews per page
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40
Customer reviews
ID
I Dewa A. I. I.
10.0
/10
Reviewed 7 day(s) ago
Close to many food courts.
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Verified Traveler
Business
10.0
/10
Reviewed 1 week(s) ago
Comfortable and spacious room... Strategic position according to our needs at that time
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K
Kartika
Staycation
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and the executive rooms are top-notch! The only improvement is the lengthy check-in time due to the long room cleaning time between checking out and checking in.
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
I would like to give my highest compliment to the staff named Okki. Very good and he helps the guests without hesitation. 5 stars for him.
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R***y
9.4
/10
Reviewed 4 week(s) ago
Strategic location. The staff was very friendly.
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m***h
Transit
10.0
/10
Reviewed 5 week(s) ago
The bellboy staff was friendly, welcoming me at 3 in the morning 👍
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ZA
Zaky A. R.
9.4
/10
Reviewed 6 week(s) ago
Overall it's okay, the staff are friendly, the car parking is adequate, but the TV isn't a smart TV yet, hopefully it can be upgraded in the future.
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K***a
Leisure
9.4
/10
Reviewed 9 week(s) ago
Strategic location, hotel staff are very helpful 👍 24-hour gym facilities
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M***i
10.0
/10
Reviewed 10 week(s) ago
An interesting experience staying at this hotel, recommended for business or family trips.
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M***i
10.0
/10
Reviewed 10 week(s) ago
An interesting experience staying at this hotel, recommended for business or family trips.
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ia
irene a. m.
8.0
/10
Reviewed 11 week(s) ago
Good location, tasty food, helpful staff & kids friendly. We stayed on the weekend so they have kids activities to keep our kids busy🙏😇
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Verified Traveler
Leisure
8.5
/10
Reviewed 14 week(s) ago
Searching for direct tickets is more expensive than the application, perhaps guests will be offered more information to extend their stay.
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R***i
Business
8.5
/10
Reviewed 15 week(s) ago
There are no toothbrushes etc. in the bathroom. The room is clean. It's close to everywhere you go.
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Deasiana P. M.
Business
9.1
/10
Reviewed 17 week(s) ago
I stayed here a few years ago and felt the service was very good, so I came back. However, there was something different: the food lacked variety. In terms of taste, I think it was much better before. Are there any bathroom amenities anymore? But I didn't ask housekeeping because I brought my own toiletries. As for refillable drinking water, do you really have to fill it yourself, so I left the bottle empty? Other than that, the room's comfort is still quite good.
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Accommodation's Reply
09 Jan 2026
Dear Ms. Diasiana P.M., Thank you for choosing to stay at Novotel Jakarta Chikini again and sharing your experience. We apologize that your stay did not meet your expectations, particularly regarding the variety and taste of the food. Regarding bathroom amenities, we provide them upon request to support our environmental conservation project. We apologize for any inconvenience caused and appreciate your understanding. Your feedback is invaluable to us and will be used to improve our services. We hope to welcome you back again in the future with a better experience. Sincerely, Riganda Tokatroop, Novotel Jakarta Chikini
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R***a
10.0
/10
Reviewed 20 week(s) ago
Comfortable, safe, quiet, clean, steady
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1 people find it helpful
Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you for your review. We are delighted that you had a positive experience at Novotel Jakarta Chikini. Your positive review motivates us to continue providing the best service. We look forward to welcoming you again. Sincerely, Rikanda Tokatorop, General Manager
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a***a
Business
8.2
/10
Reviewed 23 week(s) ago
The room is comfortable, the cleanliness is very good, but the parking is limited and there are too many slots for parking in front of the lobby, so it is very inconvenient.
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2 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, We are delighted to hear that our rooms were comfortable and clean, just as you expected. This feedback means a lot to our team. We apologize for the inconvenience caused by the limited parking. We understand that this has caused you inconvenience during your stay. We will take your feedback into consideration to improve the parking for all our guests. We look forward to welcoming you back again for an even better experience. Best regards, Riganda Togatroop, General Manager
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MA
Monika A. S.
Leisure
8.2
/10
Reviewed 25 week(s) ago
Strategic location, comfortable room, soft mattress, clean room. The downside is that it's not soundproof enough; if you're unlucky enough to be next to a noisy room, you might hear it a bit.
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Accommodation's Reply
07 Nov 2025
Dear Ms. Monica A.S., Thank you for sharing your experience at Novotel Jakarta Cikini. We are so glad that you enjoyed our convenient location, comfortable room, comfortable bed and cleanliness. We also appreciate your comments regarding the room's soundproofing. We apologize if this made you feel uncomfortable. We will take this into account to improve your experience. We look forward to welcoming you back to Novotel Jakarta Cikini for an even better experience. Best regards, Riganda Tokatorop, General Manager
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Verified Traveler
Transit
8.5
/10
Reviewed 30 week(s) ago
the housekeeping guy’s staff is forget his name, he’s really kind and well
2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your kind feedback. We are delighted to hear that our team made a positive impression during your stay. Your kind words will surely be shared with the team.
We look forward to welcoming you back soon for another pleasant stay at Novotel Jakarta Cikini.
Warm regards,
Riganda Togatorop
General Manager
S***o
Medical
8.5
/10
Reviewed 31 week(s) ago
Get the room you ordered. Fast service. With the app, everything is easy.
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Accommodation's Reply
28 Sep 2025
Dear Valued Guest, Thank you for your review. We are delighted that you had a good experience at Novotel Jakarta Cikini. Your positive review motivates us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop, General Manager.
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Verified Traveler
Leisure
10.0
/10
Reviewed 32 week(s) ago
The hotel staff is friendly and helpful. The swimming pool is very clean.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Valued Guest, Thank you for sharing your experience. We are delighted that the service and friendliness of our team left a positive impression and that you had a pleasant experience at Novotel Jakarta Cikini. We look forward to welcoming you back on your next visit. Best regards, Riganda Togatorop, General Manager
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Number of reviews per page
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40
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