Beautiful and relaxing hotel.

An incredible stay - perfect!

Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.

Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.

Staff was great. Beautiful rooms. Nice onsen facilities. Great location.

We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!

Great experience. The staffs are extremely friendly and helpful.

Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.

Staff and breakfast were wonderful and it was a very relaxing and calm experience

Wonderful oasis of calm and grace! Our server Tetsu was a delight, and the in room Onsen bath was amazing!

The staff was very welcoming and the open air onsen was divine!

Beautiful property on a gorgeous natural

Suiun was a beautiful place to stay in the serene Hakone. It was a perfect relaxing contrast to the busy city life. The hot spring tubs were zen and so enjoyable. Wearing a kimono around the property was a fun addition to the experience and the pjs were so comfortable.

Excellent Japan spirit

Hotel is gorgeous and such a great experience. The Onsen is great, not too crowded. In room onsen/outdoor bath was a fantastic addition and really made it feel exclusive. Expensive, but the included meals are a whole experience in themselves and worth the extra cost. A great way to experience the area. Check out the outdoor sculpture park nearby.

Amazing ryoken in Gora. Close to Gora station for access to the Cable Car to the Hakone Ropeway. 15 minute walk to the Hakone Open Air museum and steps from Gora Park. Rooms are beautifully appointed, open air room onsen was a plus. Public onsen and sauna also top notch. Free snacks and drinks, including alcoholic beverages. Staff were incredibly attentive. We did not partake of meals or spa services but the spa services were affordable. Highly recommend staying here if you are looking for a great ryoken in the Hakone area.

The Suiun is beautiful and amazing! The staff are incredibly polite and accommodating. The property has a beautiful private and public onsen, with options for rooms that have their own onsen. The views of the surrounding mountains are gorgeous. The Japanese style breakfast they offer is impressive, varied, and filling. I will be staying here again in the future.

Amazing! Great food, and spoke English.

If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.

Beautiful rooms and private and public baths