Overall Ratings & Reviews Pearl Hotel Tuan Chau - Ha Long

clean room, nice view, however the hotel should improve the air conditioner, because it is not very cool, quiet suitable for relaxation

Room is not clean. Especially bedding.

It was really disappointing when checking in, I booked the deluxe bay view but the check-in was just a normal street view and the window was not as described, the room change request, the male staff changed to the next room with door the glass window is like in the picture but the view is still not the bay view, I request to change the higher floor in accordance with the standard of my room, wait until nearly 20p, she said that all my room is asking why you said so loudly. “when booking requires a high view or not now requires a high room” while I checked out if you asked another receptionist, you answered with deluxe room type usually on the 4th or 5th floor Breakfast is even less like in the picture on the web, a long row of food stations but only 2 pots have food that is wet cake dish. silk and fried rice + fried noodles, the rest is empty, the fruit has only one type of questioning staff, she said that due to the bad business situation, she did not have a full setup. Will never come back, not worthy of 4-star hotel of international standards

air conditioning is not so cold book breakfast room is more deviant than not having breakfast 150k-200k but having breakfast 1 plate of fried noodles. (no buffet) disappointed and never came back.