Everything is ok. God willing, I will stay here again next time.

Our favorite place to get a staycation in Balikpapan.

The hotel staff is very friendly, the breakfast has a wide variety of local to western menus and all taste delicious, nothing is wrong. The room is cleaned every day, towels are changed. The room size is quite spacious, there is an iron and hairdryer. The bathroom does not have a hand shower, only a rain shower, so it is difficult for women who want to take a bath. The hot water works well. The AC works well, even very cold, this hotel room uses central AC. The Wi-Fi is very fast, I connected the Wi-Fi to several devices and it was still very fast. The TV is not a smart TV so there are no facilities for Netflix, YouTube, etc., but the TV channels are quite diverse.

+: The room is very comfortable, clean, spacious, cold AC, lots of TV channels, clean bathroom, complete amenities including an iron and ironing board in the cupboard, delicious breakfast, lots of choices, spacious place, enough stock. I haven't tried the swimming pool yet but there are 2 places on the 5th and 2nd floors. -: The location is a bit in from the main road and the road is narrow and potholed. Will visit again if I stay at BPP.

The most comfortable hotel, close to the airport and access to other places. Breakfast is always delicious, never fails.

friendly staff, varied food, comfortable rooms

Stay for a business trip, near the city center.

The room is clean, and the breakfast is good.

A wonderful stay at the Four Points by Sheraton Balikpapan. The rooms are clean, spacious, and the location is great. The staff was very friendly and helpful, especially during check-in. I will definitely be back

Spacious and clean rooms, swimming pool combined with a play ground for children, it is really enjoyable to stay at this hotel.

Very nice, and very family friendly.

The service is very friendly, always smiling, the rooms are clean, tidy, and comfortable, the food is excellent, with lots of choices, the children's pool is very impressive, the parking is shaded, and access to everywhere is also easy. There is nothing lacking in this hotel, it is very good for everything, good job.

Nice room, great service and amenities

friendly staff, comfortable rooms...all the breakfast food is delicious

Nice hotel, staff friendliness, meal taste dan variety

Very very very worth it, really like the food at the restaurant

Overall, it's good🩵. Just a suggestion, put a lock on the bathroom so that when you're going to the bathroom or taking a bath, the kids can't just go in. Thank you, stay healthy.

The hotel staff is friendly, the rooms are clean and spacious, but most importantly, the breakfast menu has a wide variety and is kids-friendly.

The staff is friendly and the service is really good

The hotel room is large, the amenities are complete, the breakfast is the best, only the cleanliness of the room is lacking, it is a bit dusty.