Overall Ratings & Reviews DoubleTree by Hilton Phoenix Chandler

Great

Great stay, friendly staff and clean accommodations.

Two rooms to celebrate a birthday and attend a music festival the staff was very professional and friendly the location was convenient to the festival and we had everything we needed. Thank you

The rooms are clean comfortable and nice, but the check in was rude, poor customer service and the food at the lounge took forever to arrive, then the next morning the breakfast food was not available, issues in the kitchen.

very nice outdoor area. water refil stations did not work was my only complaint

Nice quiet area.

It was a convenient location for where we needed to be. I did not like that. The food took so long to make ordering breakfast. The staff was not overly friendly, and the beds weren’t very comfortable.

Amazing stay, front desk was very friendly and knowledgeable. Would definitely stay here again.

I wasn't offered or given my cookie upon check-in.

Right in the heart of everything you need

Everything was great excluding the heat. They control the temperature in the room. We were freezing and all they would off us extra blankets. If it wasn’t for that it would have been a good stay.

I like quite location it’s in

Very comfortable and clean

Perfect property while on my drive to Tucson. It really made my trip easier to spend one night on the road.

The staff wasn’t friendly at all!! Didn’t acknowledge me when I entered the hotel after an evening out. I sat and waited in the lobby for my companion to park. this was 1/24/25 around 12pm - midnight. The lady had a white blouse I hope she wasn’t the MANAGER. I think she was training another individual. NOT PROFESSIONAL and I hope it wasn’t because I’m African American.

😔

We were only there one day but is was a nice stay. The room was excellent.

Staff was awesome. Very accommodating

Amazing!

The are was safe and quiet even tho it was next to the freeway. Shops and local area were great. Hotel was clean had no issues.