Overall Ratings & Reviews Lennox Hotel Miami Beach

The staff was LOVELY and the property was beautiful.

Great location, friendly staff and lots of cute spots within walking distance!

Nice

Enjoyed our two day stop over here! Classy elegant and very comfortable room. We did pay an extra $100 per night for a nice balcony room but felt it was worth the cost.

Very nice I would stay here again.

Everything was perfect

The service was perfect

Always a pleasure, convenient, beautiful great staff, restaurant on site and soooo comfy even for a solo trip!

Beautiful pool, close to the beach, very cozy environment. 100% recommend it.

Hotel is beautiful and well located. Valet parking isn’t obvious where it’s located. Once you know it’s fine.

Our stay was amazing! From the thoughtful welcome to the perfect service of all the staff, I can say we had a very nice stay and would have love to spend more time. Rooms are comfortable and beautiful. We also had a great time at the pool. I would recommend 100%.

We had a great time! Staff were very nice and helpful. Mattresses probably need to be replaced, as they were not as comfortable as you would expect to for what you are paying. Also, I booked through Expedia and when I got there I had to pay an extra $99.45 in hotel fees and valet parking for a night. Total price should be reflected when you are booking. So be prepared. Beach is across the street and you get to use the hotel umbrellas and beach chairs.

Beautiful decor, excellent service, comfortable beds and delicious breakfast at their restaurant. We also enjoyed the beach with included beach chairs and umbrella. I will definitely come back!

This was our second stay at this hotel - and likely our last. The experience was disappointing, mainly due to poor service from one staff member at the front desk. We arrived at 1:30 PM and were told our room wasn’t ready, but we’d get a call when it was. After returning from lunch and sitting in the lobby for 40 minutes right in front of her, I asked again. She claimed she’d called and left a voicemail, which I never received. No apology—just a robotic rundown of hotel rules and claiming that she DID call. I had requested a room without a pool view but was given one anyway, along with the noise. The in-room TV displayed the wrong guest name all week, which felt careless. Guests smoked near the pool, and staff didn’t intervene. One day, the AC stopped working. After waiting two hours and calling the front desk, the same staff member brushed it off with, “Don’t forget you’re in Miami. Things happen!”—a shocking response instead of an apology or solution. Despite these issues, the beds were comfortable, the minibar was good, and the pool area was nice. Housekeeping deserves special praise for their great daily work. TL;DR: Disappointing second stay due to unhelpful front desk staff (specifically that one arrogant lady), wrong room view, AC issues, and poor service. Highlights: comfy beds, nice pool, and excellent housekeeping.

Very serene

Great stay, very clean with modern decor, very close and accessible to the strip and a lot of other hotspots, would definitely stay there again.

GREAT!

Did not like: - had a difficult time checking in around midnight, staff did not want to let me into the room without my mom even though she tried calling multiple times to give a heads up -first two front desk employees i spoke with did not want to honor my two free drinks perk via expedia. - upon checking in i received no information regarding pool, services, beach or really any helpful information about the hotel -overall just not very transperant, seems like rules

The best part of our stay here was the staff. There was a lovely woman working the front desk every day who took time to get to know us, and every day would check in to make sure we were enjoying our trip. Erick and Victor whom we got to know as well were incredibly helpful - providing recommendations and golf cart rides to dinner and events! Everyone was just so helpful, personable and made us feel at ease and at home. The rooms were cleaned perfectly every day and the property itself was beautiful. Especially loved the value of having a dedicated section on the beach- this was a big plus for us! Delicious food in the restaurant as well. We will absolutely stay here again the next time we are in Miami!

Excellent