Overall Ratings & Reviews Home2 Suites by Hilton Jekyll Island

Very good vacation destination. Good service and friendly faces.

Loved our stay, the hotel was very clean and Malik (hope I spelt that right) was so helpful and friendly.

Overall we had a great stay. Room was clean and staff was friendly. Pool was nice, could use someone to run around and pick up garbage around the pool and would hve been nice to have some shade around the pool. Overall grest stay and liked to breakfast in the morning!

Everyone and everything was great

We came in at 2pm and was told our room wouldn't be ready till after 3:00 pm. However, we were able to use the pool area until our room became available which was nice.When we first checked in we had some issues, the TV in living room was not working properly and the hair dryer Plug was broken. They remedied the situation right away. We got back late went straight to bed the next morning I woke up and found a used q-tip and what looked like dog hair in my bed. I called down and requested our bed sheets be changed and was mortified at the thought that our sheets were not changed during the last checkout service. While we were out they came and changed all bedding but did not do a light service. On Sunday woke up to find a small dead roach by the bathroom door. Was not a big deal because whatever spray they used actually killed the roach so I was okay, we're in Florida after all. Breakfast is phenomenal, offering a variety of food. The hotel itself is in good condition, outside area was nice and within walking distance to eateries and shopping. Overall, the stay was great except for the bedsheet incident.

It was a very pleasant stay..service was great

We had a great time! Beds were super comfortable and the staff was very friendly! Good breakfast too.

Property and staff were amazing. Continental breakfast was great. Our only complaints were for the room itself - we didn't love that there wasn't a lock for the bathroom door (it was a slide door). I know, we're with family, but sometimes you just want some privacy! There also wasn't a safe for the room. One more minor inconvenience - I got in the shower and went to wash my hair, but there was no shampoo in the pump bottle. Other than that, we did enjoy ourselves. Our boys loved the pool!

We always enjoy this property!

The staff was so kind and helpful. The location was fantastic for dining and shopping.

Very friendly and helpful staff. All around great stay. Located in the heart of Jekyll Island village. If I had to give any improvement feedback it would just be better mattresses.

Started off well, the front desk made sure we weren't by the elevator or ice machine. Room was large and appeared clean. Checked the sheets and they were covered in hair, they had not been changed. Front desk moved us rooms and put us right in front of the elevator and ice machine (form of punishment?). Sheets were clean but floors were not. I always wonder since we book through hotels if they give us their worst rooms. Breakfast was good but dining room was filthy and not being cleaned as people were eating. Nice location with nice pool area but would not stay here again.

The staff is super friendly and helpful. Property conditions are outstanding. I highly recommend staying at Home2Suites.

Great step when traveling. Takes to dogs for a fee

Love the woods around and hotel is very nice

The staff were awesome. Malik encouraged me that it was ok to vacation without the grown kids. Taking baby steps as he said i should.

Everyone was rude except the guy who checked us in & the lady that came in at 8am were the ones who were friendly. I asked the lady who was in the kitchen nicely if there was more syrup and her responce was do you need more than this. I was like forget it then. As much as i paid for my room....almost $300. I would have expected nicer people but i guess she doesn't like her job!!

We had a nice time at Home2Suites. We loved the location, was able to bike and walk to many locations very easy, including the beach! Room was spacious but I don’t think the thermostat worked very well, it didn’t get very cool even when it said it was low. Breakfast was just okay, nothing too exciting but we were still happy to have it. Staff was great, very friendly. Gym was also spacious and perfect amount of equipment for a hotel work out. Overall, would come again!

Close to beach village

Great location - easy walk to the beach and restaurants.