Staff was very friendly and accommodating. We didn't get a late check out due to the unavailability of rooms, however, they stored out luggage and gave us a room to take a shower can change for 30 mins before heading to the airport. The location was also great and directly on a beautiful beach. My only issue was the noisy ac unit and I would recommend house keeping replenish the bath soap as well. Aside from that, we have a great time