Overall Ratings & Reviews Grand Palladium Jamaica Resort & Spa All Inclusive

Clean, convenient to pool and beach

The staff was amazing and attentive.

The property was beautiful. It was clean and well maintained. The food was excellent and everyone was friendly.

We had a wonderful time! The hotel was lovely, with great dinner options. The staff were incredibly friendly and always willing to help. I’ll definitely be returning. A couple of tips to share: Bring plenty of small bills ($1 and $5). Tipping is expected almost everywhere, and trust me—everyone anticipates a tip. Whatever change you bring will go quickly. By the end of our trip, I had to start using $10s and $20s, which can add up fast. Be cautious with the “free gift” for VIP membership. Accepting it means committing to a 4-hour presentation where an agent will try to sell you a vacation discount subscription. It’s a significant chunk of your vacation time, so weigh the value of the gift carefully.

Good

I had high hopes for this property, but the moment I stepped foot on the property my immediate thought was this is very dated resort that needs a lot of renovations and maintenance. Not pleased what so ever.

Very clean food very food I love this place

I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.

Beautiful people and made you feel at home, staff was amazing.

The only thing we did not like is, they told us to show up for a tour the day after we checked in…it was a sales pitch for their time share. The time share scam is overpriced despite how nice the sales people are, it is a scam. Overall we loved the resort and I would definitely go back.

Some very nice staff and others not so helpful, some restaurant staff not attentive with generally poor service. Beach had lots of seaweed.

The restaurants were hit or miss with service and food which was disappointing

Best service and resort to visit

Loved it besides the phone didn’t work in my room so they allowed my driver to leave me at 6am and my pick up time was at 6:40am to the airport to go home I had to pay $70 to get to the airport very inconvenient

Awesome experience!!!

Beautiful property overall. Met Francine G from the travel club department who was so friendly and helpful during our resort tour . She was truly a gem ❤️.

The people were wonderful in the resort was incredibly beautiful. Would recommend!!

Had a fantastic time at Grand Palladium

Nice, clean, and relaxing! The ocean view was beautiful!

Very friendly