8.4
Very Good
From 292 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

8.4

Traveler Reviews Hotel Quito

Number of reviews per page
20
40
Top reviews
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location with views across the valley & beyond to Cayambe volcano. Room spacious and clean, breakfast very good & dinner was also excellent & reasonably priced. Staff always on hand to help if needed. The heated swimming pool is a bonus, a gym if you want more exercise. 10 minutes in a taxi to the historic centre & botanical gardens. A great stay
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Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We have stayed here around Easter time each year over the last four years & haven't been disappointed. The location is stunning, the staff are so helpful nothing is too much trouble. The breakfast was great with so much choice, the occasions we had dinner, the food was excellent & not expensive for a hotel of it's stature. The heated pool & facilities, gardens were a pleasure to enjoy. Being 65 years old the hotel is a little dated, but there are signs of updating underway, but this wouldn't deter us from staying there in the future. The bedrooms are spacious & the housekeeping is very good.
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Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A great welcome, room spacious and clean, great views across the valley. Breakfast is great with a wide choice of hot & cold food. We had dinner in the hotel on occasions, excellent choice, quality and quantity. The hotel has a lovely heated pool, gym facilities with very good changing facilities. The staff are very helpful and friendly, always on hand if you need anything. This is our fourth stay at the hotel & would choose it on future occasions. The only slightly negative, is the appearance of the hotel is tired, but I believe arrangements are being made to redecorate.
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Santiago
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Pool is impeccable and steam rooms also. If you are a swimmer choose that hotel. Breakfast buffet the best of Ecuador. Hotel Quito , you guys are doing a great job!!
Carey
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff is great. The rooms are clean
Fernando
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Overall a good experience , hotel needs a front paint touch up.
David
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was spotless. Beautiful location. Wonderful spa with heated outdoor pool, turkish steam room, jacuzzi, and sauna. Restaurant was nice.
Cynthia
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

SUPER views,large room( Executive room) Needs some updating.
PETER
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Very good room service ,staff was very Line, restaurant had two menus, one with Ecuador topical food, other with international food. Location was also great with best restaurant in town. We had 10 great days . Thanks. Peter. K
Caliph
icon-Leisure
Leisure
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The facilities were very much rundown. The front desk staff were professional and helpful, but service apart from front desk was lacking.
MIRIAM
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location, helpful staff, super noisy at pool with lawn care
BYRON
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent hotel
Milton
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Extra clean my room thank you the restaurant staff very friendly and . Everyone gently and respectfully
Kevin
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I liked it except for curtains not closing fully so sun comes in the morning. Playing music very loud during the day and evenings
Colleen
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Our flight was delayed and we didn’t ’t arrive til 5:30am and the staff couldn’t have been nicer!
Sonia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Had to pay extra for our 13 year old to stay in the room when we already had 2 beds in the room. The hallways were very dark, and there was no air conditioning in the rooms. The food and service at the restaurant were wonderful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The is a historic (Mid-Century Modern) building in a wonderful part of Quito. The location is exceptional and business services (printing, scanning, etc.) were very efficient.
Maria Carolina
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Needs to be repainted otherwise the staff is great!
Carey
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The staff is always nice. The building exteriorly is not well maintained. Otherwise we like the restaurant staff too. Friendly and always great service
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, some recognised us from last year's stay making it a more homely stay. The bedrooms are spacious clean and well serviced. Breakfast and dinner are great with plenty of choice. Lovely scenic setting, with heated pool, jacuzzi and gym. It is convenient for safely walking to local coffee shops & getting taxis into the city. If there was a slight downside, the hotel is a little dated & in need of a lick of paint, but it wouldn't stop me staying again.
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Number of reviews per page
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40