Overall Ratings & Reviews Hilton Colon Quito

great location especially if you get a room with a view.

Good hotel, less perks and more expensive than other Hiltons in Quito

Breakfast is until 10, went down at 9:30 and everything was empty! Had to keep asking for something, had to walk around with our mug asking for coffee or tea when first arrived. In the bar They had a Manhattan on their menu for $8! So we ordered 4 for two couples. Then he used Jack Daniels and charged $16 per glass!! And it wasn’t even a good one!! Very disappointing because once I convert a $38U.S bill for two drinks to Canadian it’s $55.00!!! We had lunch cafe Colon first day and i ordered a hamburger and it was pink when I bit into it… I couldn’t eat after that! Rooms ok but showers need fresh if up.

The rooms needs updating including the bathroom

I liked the ease of the check-in process. The facility was conveniently located, nice little bar inside, but the best part was the friendly staff.

Beautiful property. Loved the park across the street; a little far to walk to restaurants

How can they don’t provide breakfast for the customers as they didn’t mentioned this before making the reservation

The front staff were friendly but somewhat disorganized. We had requested to use the cafe area for my grandmother's birthday and were assured it would be available, with the staff even offering to sing "Happy Birthday." However, on the day of the event, no one seemed aware of our request. We were initially directed to the bar area, then told to sit outside despite the rain. A server provided less-than-satisfactory service. Additionally, we encountered difficulties with taxis outside the hotel, experiencing refusal of service and instances of the meter being turned off, resulting in inflated fares. The street vendors outside also presented a concern. I do not plan to stay at this hotel again.

We loved this property - the people the location and the room! The restaurant and bar were great. Super lovely rooms. Five days of perfection. Our tour bus would come to our hotel each day, so convenient. We could walk were we wanted and enjoyed Quito very much

Good hotel

The restaurants were closed most of the time, the staff was not trained property, they were Not prepared for business most of the days

Excelent customer service

En un excelente hotel para viajeros de negocios muy bien ubicados

Amazing property. All the staff were all polite and professional. We had breakfast at their cafe and the food and service were all amazing. The rooms were spacious and clean and quiet.

Wonderful staff, excellent location

Concierge and front desk staff were extremely professional and courteous.

What a lovely property! The breakfast was delicious 😋, the room was just perfect, and the transportation from the hotel was just the best. Kudos to Marcelo for driving us around everywhere. Ask for him if you stay there!!

Hotel wasn’t clean, staff wasn’t helpful. It was bad

Very clean and comfortable. Rooms were cleaned daily, which is rare nowadays. Very polite ands helpful staff. Would stay again.

Good for overnight