8.8
Very Good
From 513 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Sheraton Guayaquil Hotel

Number of reviews per page
20
40
Top reviews
Kristel
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing. Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa.
Sandra
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was close to everything. A mall is just across the Hotel.
Letys Mariang Ellefson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Sue
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service. I would definitely go back.
MILLER A
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stay was great no complaints at all
Guillermo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

convenient airport shuttle.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Thank you everyone and Lorena! Excellent customer services and kindness.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We were told we could go to happy hour on the 8th floor. The hamburgers were old meat and the fruit cocktails had old, terrible fruits. The desserts were dried. Terrible food on the happy hour floor. Breakfast downstairs was good.
Huldeni R
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was good and service was great. The staff is quite friendly.
Juan
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Close to the airport, clean, good food, close to shopping mall, good service
Ruben
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The customer service was amazing
Lizbeth
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Manuel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very good
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great service and safe
Guillermo
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent service
Agustinus
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I have stayed here many times. It is cose to the GYE airport and across the street from Mall de Sol. Thos is the perfect hotel with c access to may amenities nearby. The service is great and don't miss the excellent breakfast buffet. Not like north america where you get an arificial egg pattie, a yogurt and a bowl of cereal. Canadian hotels need to step up their game.
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Dayana
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Safe and clean!
Jimmie
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Bathrooms are small
Johanna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was the best!! The staff was amazing!!
Number of reviews per page
20
40