Overall Ratings & Reviews Coco Ocean Resort & Spa

I wasn't able to swim, pool not up to standards

We liked the quiet tranquility most of the time though occasionally noisy with officials having parties. The staff were very attentive, helpful and friendly. We liked the room with private outside area. We liked the infinity pool. We were surprised that there was a poor selection of fruit available at breakfast but otherwise it was a good spread. We were impressed with our spa experience and felt totally relaxed afterwards. The green taxi drivers’outside were very friendly and reasonable priced too and took us to Sengambia strip for the evenings for around £4 return. Overall a fantastic relaxed holiday.

I would have given a five star, but my only problem was I left my gold earrings in the villa and I have been told they haven’t found anything. When I call to ask about my property it feels like they are not bothered

Best hotel that I have stayed in Gambia by far.

What an amazing property. Set in a serene location secluded and with the most picturesque beach and two pools. Stay in a beach villa if you can. The hospitality of the Gambian people is amazing!

Shabby and disgusting hotel that says it’s “5 star” and charges accordingly. Complete waste of money. Absolutely do not book a higher end room here, as literally all you get is more space. The club villa rooms have 7 doors to lock- 6 of which are slide balcony doors that are in such bad condition they all cannot be locked. There is no privacy, and absolutely no “partial ocean views” like their website claims. All false advertising. The service at the restaurant is admitted great and the staff really tries- but anything promised by the night front desk is not followed through with the morning manager. Said no problem to pay extra for a late check out, then day of they say they are overbooked by 8 rooms, despite booking websites all stating there are 24 rooms still available. Oh they did say we could “extend our stay by a few days instead of late check out” though which makes complete sense after they just said they were overbooked. Simple extortions. Last note- the first two club villa we were given had combinations of urine stains all over the sheets, no soap, no mosquito net, bugs everywhere including the bed, and no water. Also the wifi is weak, intermittent, and consistently kicks you off. And beware there is no fitness room at this “5 star resort.” Complete sham of a place. Go anywhere else and so not pay the European prices for this dilapidated hotel.

Peaceful

A beautiful property. 😍

The setting of this hotel is perfect, situated on the beach with green and well maintained gardens. The spa was fantastic too but the best feature of this hotel is the staff; they were invariably friendly, helpful and accommodating!

Very beautiful oasis. Great for work conferences.

Loved this beach resort. We rented the Villa, it was a large room with a comfy bed with a sea view. The staff was very friendly and efficient. The only thing I didn’t care for was housekeeping always arrived early in the morning to clean our room (even when there was a card on the door saying “do not disturb”). On holiday, you don’t want an early knock on your door. If we didn’t answer she would keep knocking until we opened the door. So, we didn’t get the luxury of “sleeping in” during our holiday. Other than that, I would definitely stay here again. It was lovely.

Very nice property. Ebou (one of the conceirge hosts) was amazing and super helpful.

Stay was nice

I would recommend the spa facility to friends & family the treatment from start to finish was truely memorabe.🙂

Great location. Cloee to the beach. Fresh ocean breeze and nice beach for a morning or evening wslk

Truly wonderful. Amazing staff. Great facilities. Fantastic beach.

Beautiful environment. Nice beaches .

Beautiful room.

Awesome stay, would definitely comeback

Good customer service