Overall Ratings & Reviews Ritz Apart Hotel

Great place to stay

Great place with beautiful rooms and great service.

I love the style of the hotel. It is close to business centers, cable car stations. It is very nice hotel to stay.

Wonderful hotel! Perfect location - close to restaurants and shops. Excellent staff who are professional and friendly.

Ok.

Great location. Staff were not as friendly as i’d want or expect, but they got the job done. I’d expect a bellman to, at least, offer to help me carry my luggage down the steps to the waiting taxi instead of simply watching me do it myself. I tip, btw. Breakfast was mediocre, at best. Had to wait for plates, look for coffee cups. Not enough food for the number of guests left one waiting for more to be brought out. The whole breakfast experience was subpar. Lastly, one tiny bottle of water in the room upon arrival? C’mon, that’s just cheap. One more thing: It’s an APART-hotel with a kitchenette. ZERO supplies were provided. Even one kitchen towel, a small sponge, a tiny bottle of liquid dish soap would have been appreciated.

Couldn’t find our booking when we checked in, took thirty minutes to find and made to feel like we were at fault. Wouldn’t let us check in an hour early, despite the room being available and having gold membership. Booked a suite because it said on their website that a bath would be in the room. This was a lie, only a shower. No coffee or tea in the room despite having a kitchen. Would only allow late check out once I complained and showed them gold membership. additionally, breakfast is very poor. Would give it a miss if I was to go back to La Paz.

Wonderful hotel! Exceptional customer service.

Very experience with this hotel. Very clean & pleasant. Big living room and kitchen. Bedrooms are big and bathroom is big and clean.

Excellent.

This is the second time I stay at the hotel. The building and rooms are old but clean and well maintained and kept: each unit has a kitchenette but in this occasion the stove was not working so I cannot give a 5 star rating. The hotel service is excellent and friendly. My suggestion is to provide at least 1 bottled water daily to guest although there is a big jug in the lobby. Finally, just want to make a comment that the pizza at the restaurant (Dukes’s) is terrible. Not sure if the altitude affects the flour, but I do not recommend the pizza from the hotel- I even got stomach sick from it (may be a combination of the altitude and the pizza).

There is no thermostat in the room. The only way to cool down the room is to open a window. When you open a window , the street noise is unbearable. I could not sleep with a window open Because the noise is too loud.

Horrible experience. There not enough characters in order to write such bad experience.

It’s ok.

The pillows were to shoft... also the bed

Great location, staff was friendly, and the place was clean and very comfortable.

This hotel is s great choice . It is located in a very safe area, with an ATM and mall with a supermarket next door. It is in a very convenient area, between the old town and the south where the good restaurants are. It is not a walkable distance but Uber is very cheap and easy. The room was amazing , very spacious, and bright, with a big bedroom and living room, kitchenette, and plenty of windows facing the Main Street . Service was amazing , very courteous, helpful, and client oriented. The included breakfast was very good . Aside from the common areas needing a little bit of revamping, I felt like I was in a five star hotel. I totally recommend this hotel and I will stay for sure again on this hotel when back to Bolivia .

Excelent

We loved the room, the staff were super nice and the whole experience was great. I would recommend better food at the restaurant. The variety and taste of the buffet and a la carte do not match the high standard the this hotel has.

Excellent hotel, very comfortable suite and great service at reception and at the restaurant. Excellent buffet breakfast!