Overall Ratings & Reviews Alexandra Resort - All Inclusive

Bartenders were super friendly and great, restaurant areas the staff seemed unhappy and rude, food was not the best.

Overpriced hotel, not worth the money. In general Turks and Caicos is overpriced fame not worth the money. They don’t even have a decent airport.

Staff so bad. Annoyed when you asked them anything. Barley acknowledged you. Asked for a coffee just walked away. Ignored a lot. -Staff arguing with each other almost daily. Breakfast- they yelled to one staff member “that’s your job just do it”. Bar- yelling at each other. Staff member making Phone call so loud while cussing. Beach guys yelling at each other across the beach several times. -Sat at table for my reservation for 20 mins before anyone came to it to take my drink order or bring bread. -30 mins to just get nachos, restaurant half full. Then they came with jalapeños when I asked for none. No one refilled my drink. -Took hand towels and wash cloths (even though I kept them hanging on the towel bars) and forgot to replace them -Canceled my dinner reservation one night because the restaurant was going to be closed, even though I made the reservation three days before and couldn’t get me a reservation anywhere else including the sister resort. -No where to sit it the shade or sun for that matter if it’s not on a beach chair or pool chair. -Bathrooms gross and only 2 - Eggs Benedict cold even though they were in one of those heated containers for the buffet. -40 mins for a pizza. Came back at 40 minutes and the pizza was not there. -Loud dj on the beach with same 90s playlist every day -Omelet woman used her bare hands to grab each ingredients put in omelet -2pm out of towels both beach and pool and just said then we’re out. Couldn’t get a towel.

Some more dining options and menu variations would be great but overall the food and drinks were good.

The beach at the resort is incredible. The staff members are top notch. The reserved dining experiences had fantastic sushi, steak and fish. I enjoyed the breakfast buffet. It is kid friendly and you can buy excursions after arrival to the hotel. Someone in my party had a medical emergency and the hotel handled it beautifully.

Such a beautiful and calming place to be! Everyone there was so, so welcoming, and the food options were lovely, particularly breakfast--which ran until 11am! Families were very welcome and entertainment activities abounded, but the atmosphere was never too loud or overbearing. Also: It's situated on one of the most beautiful beaches I've ever seen. Gorgeous island, wonderful people, GREAT vacation!

We loved our stay, it’s the easiest trip you’ll ever take, you literally show up and relax for a week. I was so impressed with the staff, nicest people at any resort I’ve ever been at. We will be back!!!

Loved our newly remodeled one bedroom suite for our family of four. Having a washer/dryer was an extra bonus. Food options & drinks were outstanding. Service was wonderful. Had an incredible time- amenities were well thought out & executed. The staff were so kind to our sons as well. The staff in charge of activities were energetic & friendly- seemed to genuinely enjoy entertaining the guests. We’ll be back.

It was lovely!

We loved the staff at the resort. They were friendly and helpful. The resort was clean and food was good.

Need to buff up fitness center. Need to allow bike use 24/7. Drinks that I got were not done right like frozen Marguerita and strawberry daiquiri. Service in restaurants is marginal at best. Once they serve you food, never check on you again.

We had a great stay

Absolutely was an amazing experience from the staff to the food!! Can’t wait to go back!

Beautiful property sitting right on blue beautiful water. Only complaint is i got eaten alive by mosquitos, gnats, or sand fleas so pack alot of bug spray.

No major complaints! A good property for a family vacation.

The beach and ocean were beautiful. The staff was very accommodating. They had lots of activities for the adults and children. Would definitely go back.

Beach was stunning, Staff were amazing, some in particular were really helpful wish I made a note of all their names. Food and rooms were perfect too. Construct comments - would be great if the shuttle bus to blue haven had a drop off and pick up from downtown as it goes past there on route to blue haven. Bedside lamps and suitcase stand in rooms would be nice and also a broom so that guests can sweep and sand etc brought in during the day rather than wait for housekeeping the next day

Fantastic stay. Beach and water incredible. Staff could not be more friendly and accommodating. Drinks top shelf and definitely not watered down. Food was decent. Gotta get the jerk chicken (incredible). Rooms large and clean. Overall great stay. Would go back in a heart beat.

The staff was super friendly and helpful. The property and beach were beautiful. Our room was outdated and could use some sprucing up especially the bathroom.

Very nice room for 3 of us. Beautiful beach. Some very good meals, even for us vegetarians . Blue Haven was a nice addition.