Traveler Reviews Barceló Mussanah Resort, Sultanate of Oman
Number of reviews per page
20
20
40
40
Top reviews
ABDUL-BAASIT
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Things which could be improved
Porters were taking other peoples cars luggage and leaving behind people like myself behind even though it was Eid holidays and it was busy no excuse to miss people who have been waiting patiently or pick and choose..
Complimentary drink glasses should be refreshed sooner than waiting like 20 min
Breakfast needs improvement omelette station and Que outside in the heat not a good idea especially where the Que is within stairs quite dangerous for elderly and children. Been staying here for last 5 years omelette station was better inside..Assam the activity guy was 5* amazing and kids really enjoyed it
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ABDUL-BAASIT
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Things which could be improved
Porters were taking other peoples cars luggage and leaving behind people like myself behind even though it was Eid holidays and it was busy no excuse to miss people who have been waiting patiently or pick and choose..
Complimentary drink glasses should be refreshed sooner than waiting like 20 min
Breakfast needs improvement omelette station and Que outside in the heat not a good idea especially where the Que is within stairs quite dangerous for elderly and children. Been staying here for last 5 years omelette station was better inside..Assam the activity guy was 5* amazing
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John
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Amazing place to stay, it has basically everything you need. Clean spacious great food, staff were also amazing,highly recommended and will be back forsure
Dr. Amal
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Very few services staff . No response to customer calls and demands . The price is over rated compared to facilities
George
Business
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great service, and friendly staff
Jamal
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I've been visiting this resort for many years since it was known as Millennium Mussanah Resort. The Hotel needs to be refurbished, the furniture is out of date and needs to be changed, Ceiling works to be done, AC to be changed/serviced...
Agam
Leisure
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
The facilities and the bar was amazing, hospitality was great on the whole, thoroughly would recommend this for a beach holiday.
ABDUL-BAASIT
Leisure Family
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Amazing second visit and will visit again… Lots to do with children and relaxing resort
ghasem
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Good 👍
ABDUL-BAASIT
Leisure Family
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Very pleasant place from activities to pools.. 5 star kids loved it.. Essen really helped the kids play the badminton and zip like really appreciate his help.Also reception staff amazing.. breakfast and food all amazing
Giovani
Leisure with Children
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Excellent service and facilities!
nasser
Leisure with Children
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Thanks to Darren the new manager we are beginning to see improvements and he listens to the customers and try to help where he can. We wish him all the best
Pabitra
Leisure with Friends
8.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
The main advantage of this hotel is , it is next to Arabian sea with excellant beach .....a good destination for few days relaxation .
Lorraine
Friends and Family
10.0
/10
Reviewed 155 week(s) ago
Hotels.com verified review
This is one of the best hotels I have ever stayed at. The hotel is beautiful. The staff are super helpful. A big shout out to Lucy in the buffet restaurant and the waiter from Mumbai (sorry I have forgotten your name). They both went out of their way to make sure we had everything. The waiter went out of his way to find my friend a particular sweet she had asked for.
I must say thank you to the staff in the spa who also went out of their way to help.
We took the inclusive package which was amazing value for money. I will be back to this hotel. Excellent all round experience. Thank you.
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Mohamed Jameel
Friends and Family
10.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Great Resort with lot of activities. Amazing food. Chef Mr. Reddy is amazing and the food was excellent with lot of varieties. Loved. Thank you Barcelo Resort team for the great hospitality. Love this Resort.
Special thanks to Mr. Reddy for the courtesy he extended during our stay.
Mohammed
Business and Leisure with Friends
4.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
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nazir
Business
10.0
/10
Reviewed 171 week(s) ago
Hotels.com verified review
fantastic hotel and service ,
Tamas
10.0
/10
Reviewed 175 week(s) ago
Hotels.com verified review
Nice location, good care, recommended.
Bijudas K
Leisure Family
2.0
/10
Reviewed 184 week(s) ago
Expedia Group verified review
We booked 2 adults and 2 children. But hotel database show only 2 adults
mahmood dawood
6.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
I will not say that i will not visit the place again, yes i will come. The bed was not comfortable kept making creeping sounds and one side probably it was damage it was low. No towels kept and had to call. The response of the staff to attend my request was too bad as i had to remind them at least 3 times and it took almost 45 minutes to attend me.
The attitude and manner of a welcoming staff to the guests was so rude, lacked hospitality that he had no respect even for a lady guest arriving to the hotel. No politeness nor he showed any welcoming gestures to the guests.
Also when came to check out the systems were not update as i had to pay extra. I had to remind them that i had used some facilities. I would had left without paying but my conscience and guilt. So i had to wait until they updated their system.
Overall not a good experience