8.8
Very Good
From 964 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

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Traveler Reviews Secret Harbour Beach Resort

Number of reviews per page
20
40
Top reviews
L J
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our second stay at Secret Harbor and as comfortable as the first. The room we were first assigned involved climbing up and down numerous stairs, a problem with a grumpy knee. They quickly switched us to a lovely room but with a bath tub/shower. Nope. Second move was perfect and we thoroughly enjoyed our stay. Secret Harbor has maintained its privacy from the cruise ship crush, which we greatly value.
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Kevin
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We chose to stay here for snorkeling at the property, which we did 11 years ago but stayed at a different place. It seems all of the units are privately owned and hotel managed. We opted for a beachfront King Suite. Overall it was fine, a few things we noticed were there is an approximately 6 gallon water heater, not enough for 2 adult showers. Kitchen sink faucet was almost falling out of the sink, and lastly the door lock was a little difficult to lock, just needed to position the door in the exact position. I apologize if this seems trivial but people have choices on where to stay, and they just want everything to operate the way they should.
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Elizabeth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, clean property, representative of the island culture. My only complaint was the rooster that kept crowing all night.
Loren Wayne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff seems unhappy. The service wasn’t friendly at all
Charmaine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Secret Harbor is a beautiful property. Picturesque, lovely beach. Only negative is that check in time is 4:00pm. Check in should be earlier. You loose too much on your first day
Ryan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We actually didn’t stay here but we did book here. We ended up choosing a different hotel and Carol was kind enough to refund us after listening to our story. We had lunch at the local restaurant there and it was really good. If we ever come back to St Thomas this will be our spot.
Uday
icon- Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had multiple cockroaches in our apartment . We got in touch with front desk multiple times on last day but didn’t hear anything back .
Vasiliy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice resort. Great reastarant. Beautiful beach. The only thing i was missing -- full body mirror in the unit we stayed in (726 hillside). Otherwise, the unit had a great view and only 1min walk down to the beach.
Jeff
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were many delays checking in. We had reserved 2 rooms for 2 nights and they gave away one of our reservations as a no show even though we checked in. No water the first night and when it started working the next morning it was brown coming from the taps. No help from the service people at all I would not recommend anyone staying at this place.
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Vivian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful cove.
robert
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice beach, decent snorkeling, not too crowded, friendly staff, daily room cleaning, great pizza at the patio
Brad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great property and beach to snorkel. Only wish the AC worked properly.
Donna
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had two rooms - 221, which was updated, nicely furnished, and comfortable deck furniture. Bathroom and kitchen had also been renovated. Room 222 on the other have was very outdated, no decorations on walls, uncomfortable plastic furniture. The bathroom had a low grade sewer smell and the toilet water regurgitated a yellow-brown color backwash. The restaurant and bar were excellent. Lexie was terrific.
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David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a fabulous time here Staff was friendly Beach is to die for Only complaint low water pressure most days Also brown water in the taps and we never got hot water for the 5 days we were there
Sven-Eric
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Over priced, out dated, inconsistent service, but nice beach.
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stumbled upon this gem (the beach) in the summer while on vacation. We decided to book accommodations on property and we were not disappointed. Beautiful. Grounds and condo were well maintained. All staff were great. Looking forward to our next trip.
Leonard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location on a beautiful beach. The restaurants often could not handle the number of guests who wished to eat. We have stayed here previously but the facility has aged and could use a facelift.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was quiet and relaxing, not crowded or loud. Staff was helpful and friendly. Close to dining and local attractions. A very enjoyable vacation.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful private beach, excellent staff, if you rent a car, it’s exciting to drive around. Take the ferry over to St Johns for some wonderful shopping.
Jill
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed one night prior to our charter. Very clean spacious room with comfy beds. Nice restaurant and bar. Beautiful views. Would definitely stay again!
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