Overall Ratings & Reviews Hilton Yaounde

Le pire hotel depuis 30 ans de voyages professionnels. Une direction absente ou qui se cache. Wifi inexistant. Pas d'eau chaude le soir. Pas de mini bar dans un hotel qui se veut 5 etoiles. Des prix plus élévés qu'à Londres sans aucune valeur ajoutée. On mange mieux dans la rue qu'au Hilton Yaoundé.

Had a great stay! As nice as high-end US hotel. REALLY great dining... especially liked the outdoor restaurant. Great health club (not a hotel gym, but a real health club... that is complementary)

All staff were great and provided excellent service!

Check in took a long time. The lady was polite about the delay;however, both during check in and check out the reception tried to get me to pay again despite having already paid. The room was spacious and quiet, but dark at night. The pillows were too soft/flat. You can’t drink the water yet you only get two small water bottles, then you have to pay 2,500 XAF per small bottle. Carpet looked worn down. We went to the rooftop our first night and not a single waitress or other member of staff gave us a menu until 20 or so minutes of being there and then same problem trying to order so we left. The lady by the elevator then asked why we were leaving and when I explained she put her hands to her cheeks and said “O La La”… Breakfast was nice and so was the service in the restaurant. Internet was so bad that we stopped trying and bought data packages.

Amazing as usual! Cette fois je suis venue pour un évènement moins heureux (rapatriement du corps de ma mère décédée) le personnel toujours au top! Carole à la réception reste la crème de la crème : très gentille et avenante, elle a constaté que mon profil Hilton Honors n'avait pas ete activé et y a remédié dès mon arrivée. Merci également a Cliff qui a su répondre à mes questions. L'équipe du petit-déjeuner toujours au top. Rahab toujours tres souriante et avenante, Ibrahim egalement. Sans oublier votre meilleur maitre nageur: Luc. J'oublie surment des noms mais tout le monde est toujours au top. Merci

The Hilton Hotel in Yaounde falls short in several aspects. Their expensive transfer service lacks transparency, and inquiries go unanswered. Reception staff are cold, lacking in warmth and enthusiasm. The rooms feel outdated, with carpets exacerbating mosquito issues. Breakfast service is marred by rude management and unsmiling waitstaff, who appear bothered by requests and disorganized. Additionally, overheard negative remarks from staff contribute to an unpleasant atmosphere. Overall, this hotel's ranking seems inflated due to lack of competition. Rating: 4.5/10.

Superbe séjour, superbe Equipe! As usual! Merci à l'équipe de la réception : la superbe et souriante Lionelle qui a fait mon check in et check out et à su anticiper et répondre au moindre besoin. Merci à la belle équipe de réceptionnistes: Denise, Mildred et Elizabeth vous avez été à l'écoute, super avenantes et souriantes. Merci à l'équipe du Safoutier pour le petit déjeuner toujours au top, une mention spéciale à Larissa qui était déjà à l'écoute l'année dernière et qui reste fidèle à elle même dans la maîtrise de son art pour l'accueil le sourire et la communication. De même, merci à Ibrahim (équipe du dîner)pour sa douceur et son écoute. Il prend le temps de communiquer et d'écouter. Merci à Elizabeth et Rahab pour leur service. Merci à l'équipe du ménage, en remontant du petit déjeuner ma chambre était toujours impeccable ! Spécial Merci à Florence qui a su rendre la chambre des mariés aussi chaleureuse que romantique avec sa décoration cocooning. Merci à l'équipe de la Conciergerie, plus précisément à Léon qui était humainement incroyable et m'a aidé à sauver quelques minutes de batterie, mon téléphone étant à plat. Merci à Luc le Maître Nageur qui veille à la sécurité des résidents, ainsi que pour ses précieux conseils en natation. Merci à l'équipe du Panoramique au 11eme qui a rendu notre 31 décembre inoubliable, l'ambiance était au rdv! Merci pour les délicieux mocktails et la parfaite tenue des serveurs. Merci à l'équipe du wellness!

I like everything around And i only dislike their bed it not comfortable

Very expensive but facilities not ip to modern standards. Reception staff was unhelpful

Generally very good we would like to come back, but the lady at the salon/ nails and hair was very condescending.

Very convenient, the staff was very professional and friendly.

We greatly enjoyed this property. The workout room seemed not quite clean enough, but everything else was great.

Extremely dirty running water in the bathroom

front office staff was swift. Best in the town, but far more expensive. Very old property, needs renovation. Internet was slow

Only the location is good, but any other thing is like 2 star

Keep up on the good job.

The place was beautiful. The people were nice. Overall it was the best Hilton hotel I've been to this far.

The Hilton in Yaoundé has no competition, so they can pretty much do what they want and charge as much as they want. The restaurant staff and cleaning ladies have however done their best to make the stay enjoyable. The hotel however is at risk of being below standard for lack of investment, and the rooms need a little upgrade. 2 cold showers in 3 days. Finally the reception staff promised late checkout when I checked in, and they changed their mind on departure day, which was not very nice.

My shower had absolutely no hot water the whole time I was staying there.

Hilton Yaounde is very nice. The service is excellent and the rooms are good. It is a nice place to stay in Yaounde.