Good customer service from staff

Very friendly and helpful staff with a fantastic breakfast to fill up before starting the day. Highly recommended for a stay in Gaborone.

Location is great - near UB, river walk and main mall. Check in was easy. There is good wifi connectivity. Our room was big and clean, the décor is a bit dated but in a vintage type of way and really clean. And we had fully open able windows that kept the noise out. The bed was super comfortable. Bath and shower and great lighting in it. Parking was easy Points for improvement Staff could have made an effort to help us with our heavy bags. The shower pressure was not great.

Clean room, courteous staff, good breakfast. Hotel has a nice and contemporary African charm and is located close to town - the CBD is less than 10 minutes drive away.

Room extremely spacious. Price very reasonable. Staff friendly and pleasant. Breakfast great. If back in Gaborone will definitely stay at this hotel.

Convenient location and decent cafe close by, but the rooms are dated and dark. In mine, the carpet was bare in spots, controls for AC absent…

Bed very tiny in Executive room, TV channels very limited. Could do with a Smart TV bigger screen. Change of furniture in lounge could add value , as it currently look outdated. Breakfast very poor, staff attitude needs improving, it took 45mins for cooked breakfast to be served. No apology whatsoever, just staring at you like you are wrong to point out the obvious delay.

Great comfy room with excellent housekeeping staff and complimentary breakfast at the New Cafe on site

The place was very nice can’t really complain

Very clean, lots of space, good furnishings. Quiet and very pleasant.

Very good hotel and brekfest

The team was really nice...thank you

The hotel should with immediate effect replace their TVs with smart TV… The older models are very inconvenient

yes

The breakfast was excellent with a variety of options which i loved. Very clean place and very friendly staff. Excellent service overall. But i will advice to extend the cleanliness to the rooms especially the carpets need through hoovering.

Great

Breakfast is very good,with many options

Nice!

Clean and reputable

Kemo and entire staff of NewsCafe was EXCELLENT breakfast options wonderful. Courteous was staff at hotel. Second time here but this is now my go to stay when in Gaborone. Excellent location safe environment. All is A+