The staff was friendly and attentive watching that every detail was perfect!

We booked a two-night stay at Muthu Keekorok Lodge Masai Mara and, upon arrival, decided to cancel one of the rooms; however, the hotel was unwilling to assist with the cancellation process, resulting in us forfeiting the cost of the unused room. Unfortunately, the overall condition of the property was disappointing. The lodge appears significantly outdated, with rooms lacking basic amenities such as proper ventilation, windows, air-conditioning, or televisions—only a small fan was provided. The bathroom had a persistent and unpleasant odor, drainage issues were noticeable, and insects were present throughout the room. The walls appeared unclean and constructed of rough stone surfaces that did not seem properly maintained. Additionally, the buffet food included in the stay was served cold, lacked freshness, and was of poor quality. While meals were included in the rate, guests were required to pay separately for beverages, which felt inconsistent with expectations for the overall pricing. To further compound the experience, staff interactions were largely unfriendly and inattentive. Overall, this stay did not meet basic hospitality standards, and the experience fell well below expectations for a lodge in this location.

The property is very old styled. We had to beg them to pick us from the airstrip. They had our booking, knew we were coming , marketed their ballon safaris and ignored our messages to pick us. Eventually they pucked us. One managed claimed we had not paid our accommodation despite the fact that we had paid before arrival. Another staff said our accommodation was fully paid in advance. Sarova is much better. We visited Sarova they welcomed very well even though we were not staying there. They offered us free drinks. Sarova service is great. We will not stay in Muthu Kekoorok again.

We stayed 2 nights, the property was beautiful right in the middle of Masai Mara. The rooms were good except that they were a little too dark. Little more lighting would have been good. We had the presidential suite so we had the whole suite to ourselves which was nice. Food was good, lot of variety (vegetarian and indian food options). One downside was power getting cut both nights we were there for a little time.

I like the stay we had here

We enjoyed our stay - lovely staff, lovely hotel.

Towels were bad. No hot water in the bathroom. Had to have a cold shower in the morning at checkout. Complained at the reception. No response. Staff and the barman were rude. Will not use this property again.

Loved the place, and especially the hippo bar

Moldy bed sheet, dirty light switches, broken bed net. Smelly bar area. When I reported the above issues, 3 groups of staff came and decided to offer me a bottle of free beer ( wine). I don’t drink beer ( wine). Then the manager knocked my room door twice to force me to accept it. I paid $NZ 1100 per room per night. This is the worst 5 star hotel I have ever experienced.

The property is average, definitely not worth the amount of money charged. For that amount of money $300 plus a night, you should receive a 4 star plus accommodation. I had to ask for towels in the room. The food was buffet style but still average.

We had a delightful stay at Keekorock! The staff were knowledgeable, helpful and courteous. The grounds have to be seen to believe, and the location cannot be beat.

Staff was helpful, attentive and went beyond expectations. Great location for game drives. Very clean and food is good.

The general environment

This is a fantastic property. We stayed in the presidential suite because we could have our entire family under one roof. The staff was amazing. You can hear hippos at the River. The only thing to be desired was the food. Most dishes are Indian and just okay. After a few days we were really craving something else. Also be mindful that coffee and tea are included with meals, but only if you get it yourself.

The staff was particularly very nice and helpful. Their service was above what i expected plus they got to teach me a bit of swahili. The environment was quite safe too

Excellent

Highly recommended.

Attractive, clean, good location, great staff

Amazing staff. Very friendly. Especially kitchen manager Mr. Manish. He took special care of us and our children. We got food catered specially for us according to our taste sent straight to the table. That food was not even included in the buffet. The first minute we reached the lodge we weee a little disappointed as the executive suite we booked was not available. But they were generous enough to offer us a presidential suite. It made our stay very very enjoyable and relaxing. The pool should be temperature controlled though. It was freezing. The lodge is very ideally located right in the middle of Masai Mara so we don’t have to travel a lot for the game drives.

I loved that wildlife was able to roam about the grounds. It was pretty special to see zebras munching on grass just yards from our room. We could hear the hippos in the hippo pond calling during the night! It was a very memorable experience:)