Overall Ratings & Reviews Gardenia Hotel

Good

Great stay! I wanted to stay in Amman which is super busy, but also away from the madness, so I chose this hotel. It was about a 10 minute drive from the downtown area, and a short and cheap taxi ride. The parking I was given was literally in the front of the hotel, so it was amazing. The hotel staff was friendly and welcoming, and even upgraded my room to a suite. The breakfast was a simple continental breakfast, but you can request an omelette from the chef, which I did. Kept me full all day long. I didn’t eat any other meals other than breakfast, so can’t comment on the other meals. The hotel also has laundry service which you can have your clothes washed or cleaned and available the same day which is awesome after a long day at the sites which can leave you pretty dirty from dust. Overall, large room with a comfortable bed. Nice and quiet in the neighborhood, but a short ten minute walk to Starbucks or Carrefour if you need anything from the supermarket. Thanks for making my stay great! I’ll stay here again in the future.

First time but I like more lauxury hotel in same area

Good basic hotel. Location also good. However breakfast was very very basic and this is something they ought to improve on.

The room they gave me it was first floor and the door lock was broken ,when I complain they gave me another room in their nerxt door hotel second floor .and I recall I made reservation on line few days before..I would go back and use it again but hopefully this time with a better room.

Nice breakfast and the chef is very good and helpful. Nice place, reasonable price.

Very helpful staff and good standard services.

Hotel is rather corporate but comfortable. Restaurant was good. I wish locally there were more independent restaurants loccally like at some other areas to widen ones experience. A hairdryer in the room might not be a bad idea.

This hotel was fine for one night before heading to the airport. The room was clean, comfortable and a good size. The restaurant didn't seem to have its own food - rather you order and then they order you a take away from somewhere else. Slightly odd but the food was delicious so we didn't mind. I think it's probably because there weren't enough guests to justify a fully working kitchen. The staff didn't speak great English, which meant we had some difficulty when checking out early.

Great very reasonable clean welcoming helpful staff

The hotel is clean with good service. However, internet disconnects freqently. Add fruits and croissants to breakfast. Housekeeping is noisy outside rooms. Receptionist is always watching youtube loudly. Avoid smoking rooms.

Thanks Mr George for your hospitality See you soon

Nice enough hotel in decent area. Comfortable bedroom and decent breakfast. Stayed at the Nishan on previous occasion and the two hotels are roughly the same standard.

Great location and nice hotel staff. Sleep quality and cleanliness was up to the mark.

We stayed 3 nights at this hotel. It was comfortable . The breakfast though it was basic but delicious. The staff were helpful. I strongly recommend this hotel.

Great location, 24 hours reception and lovely breakfast.

The hotel staff was so very helpful when we arrived....they even got a chip for my phone and changed money for us!! All with a smile!!

The whole hotel was warm despite the freezing December weather. The breakfast selection was not enormous, yet it was fresh and clean. The staff were super, friendly and ready to help all the time. I'll be more than happy to go there again.

Overall the hotel is good value for money. If you are sensitive to cigarette smell beware. My room smelled strongly of cigarettes and I asked for a change, the second room was a little less smelly but it was obviously a smoking room (there was an ashtray in both rooms). I think the ventilation system also brings in smoke from other rooms, as the smell got worse at different times during my stay. The central air system kept the room nice and cozy during the cold nights (temperatures dropped to 0 celsius). The room was comfortable although I'd say that the hotel has seen better days. The breakfast options were good in the end, but it took the staff almost 30 minutes to get everything in order at the buffet after they opened. The staff was overall very polite and pleasant and the neighborhood was nice and only a 15 min taxi ride from the citadel.

This was a good hotel in the center of Amman. Few km to Rainbow St. and also a few km to City Mall / Mecca Mall. Good neighborhood, windows can be opened, relatively quit during the night. I personally just did not like the breakfast, only local food, no sweet stuff like honey, Nutella, etc. but sometimes I am a bit picky, so do not overrate this. Great night-guard! - I would stay there again.