Saletoga Sands Resorts

Explore Saletoga Sands Resorts
9.0
Exceptional
From 766 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.8

Service and Facilites

8.8

Traveler Reviews Saletoga Sands Resorts

Number of reviews per page
20
40
Top reviews
Cara
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful location. And friendly staff. Food was very good. Pool is wonderful And clean. But lack of working wifi was frustrating. The resort should really look into starlink with wifi extenders throughout the resort. The dvd collection was hopeless and jumbled. (missing or scratched discs).
Marliza
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overpriced, below average service, spa was good and fia fia was good, they saved the review from a 2. Don’t do their tours taking hike up to new peaks
Michaela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice
Daria
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast buffet was great, staff were wonderful and very friendly. The wifi was the only downside as not available in rooms, so any calls to family plus checking emails had to happen in public spaces like reception or dining area. Car rental services were on pricier side. Families with younger children have been housed on the margins/ends of the property to allow for quieter time for children-free couples/travellers - thank you for being considerate! All else was magical!
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Luisa
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with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful place to stay!
Ebony
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is idyllic and staff very accommodating .Had trouble with dvd in player in room and dvd selection very out dated and scratched up . suggest tv reception and wifi in rooms . Unfortunately i was amongst several guests who fell ill from food poisoning ( tuna ) and the resort didn’t really take ownership of that . This spoilt how I view the place .
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Margaret
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with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had a wonderful stay, will definitely be re booking on the near future. Thank you
Maria
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed in a villa, room clean and big. Breakfast has different good selection of food. Staff very friendly and helpful.
Karen
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfasts were great. Rooms were clean. Our rooms were in a construction area of the resort. A few staff were happy and cheerful but many seemed down and intolerant of guests (we experienced a few staff members snatch menus from us after we ordered and expressing attitude towards us for just ordering drinks (without food) for afternoon tea). The meals and drinks are quite expensive and in smaller portions when compared to other resorts in Samoa. Our room had a TV and DVD player that didn't work and wasn't fixed during our stay (even after asking reception). We had some extra meals added on our tab when checking out (luckily reception sorted this out with us). The resort is close to the Sua Trench and Turtle Island.
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Daniel
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast had lots of fresh local fruits, with fresh muffins, eggs and many other things to choose from. We really enjoyed the ocean swimming, and the pool. We did not spend much time at the pool because we do not drink. This resort offers a poolside bar and most patrons hung out there, we preferred the beach. The weather was perfect. We definitely will return in the future.
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Terri
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Resort was great. Beautiful beach. Rooms clean. Although wouldn’t recommend rooms by the kids pool.
Allison
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely amazing stay. Everyone made our trip so enjoyable. Gavin the owner took time to speak with us and the staff they have are a reflection of his and his wife Lou’s commitment to providing an amazing experience. The location was like a piece of paradise. Food and drinks awesome. Can’t wait to come back again.
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Saletoga was great, very clean/modern rooms, very nice staff and owner, pristine beach, nice pool with cocktail bar, free use of kayaks, and masks (BYO if you have one as the free masks aren't great, but to be expected for free gear). *Do not pay extra to book breakfast with hotels.com.* We paid extra only to find out breakfast is complimentary to all guests. Hotels.com snubbed my complaint which is very disappointing. This negative feedback reflects on hotels.com rather than the hotel itself! Complimentary wifi is only available in the main restaurant (and I believe reception). It was nice to disconnect though and there was a library of hundreds of DVDs for guests to borrow!
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Katja
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great property and very relaxing time. Breakfast buffet was nice with fresh fruit. People are very friendly and helpful.
Jurij
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Unfriendly staff, dirty room (cigarette butts in shower and empty food box in drawer), poor quality of food
Malia
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a beautiful stay at Saletoga. Resort, rooms and amenities were awesome. Breakfast was a let down as it was the same thing every day and we stayed 5 days. Let down was the customer service. Staff were polite but would suggest more training. We would often sit in reception area as this was one area best for wifi connection. But this was the same area staff would check in and out for the day. As we could understand the language, one morning house keeping staff had turned up late and were spoken to by management in the reception area where guests (us) were sitting. Staff cleaning up in dining area would be cleaning up tables and talking to each other from one end of the dining area to the other about inappropriate things. Again for those who couldn’t understand the language wouldn’t be any wiser, but for us who could understand, it was very unprofessional for resort staff. Again, we had a beautiful stay at Saletoga but suggest that your staff have more customer service training to treat ALL guests the same not special treatment for the “non Samoan” guests.
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Zoe
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Parking was available and onsite.
Arona
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Really good. Recommend to anyone.
Jason
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would stay here again. There's a few things that could be improved but the price is so cheap that it's hard to complain. Wi-Fi in the room would be great but the rooms are amazing... or rather the view and the environment . If your bungalow isn't on the ocean you can pull up a chair and sit right out in front of the ocean. Ideal for people who want to read a book or  do very little. They have a vegetarian menu which is great. The breakfast buffet isn't anything amazing but if you're flying to Samoa for a breakfast buffet probably should just stay home. We rented one of the hotel cars and drove around the island which was perfect.
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Liana
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

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Number of reviews per page
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