Excellent service. Front desk and restaurant were very professional. Great stay.
Sandra
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The location in the historic heart of Quito is ideal, the decor elegan but not osentaious, the beds comfortable, the fresh cooked breakfast delicious, and the staff gracious, warm and flawlessly professional.This is one of the nicest hotel stays I have ever experienced.
James
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
YES
George F
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff greeted us warmly at our very late check-in, making our arrival a memorable event. The classic elegance of the hotel, the excellent restaurant, fantastic location, all combined for a great stay. Highest recommendations!
Jonathan
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great location!
Emily
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A staff was exceptional, the room was beautiful, the amenities were great, the cocktails in the tavern were out of this world.
Kelly
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful hotel is a great, historic area. Very walkable and felt safe even during New Year’s Eve.
James
with Partner
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Everything was exceptional particularly the staff and the room. We could not recommend a better hotel
Kevin
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything about this hotel is to be recommended. The staff is exceptional in all respects. The restaurant is superb. The location is in the heart of the old, historic park of the city, so walking around is fun and safe. If we were to return, we would hope to stay here again
Jonathan
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Fantastic hotel overall. Elegant, clean, but bets of all amazing service. Highly recommend and would return without question.
Ada
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Loved everything about this hotel: the location, the room and its amenities, the staff, and the breakfast. This is the best hotel in the historic center of Quito and glad I picked it. Would definitely recommend it.
Basma
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel was beautiful and perfect location in old town. The staff was very friendly and helpful. I would definitely comeback and recommend it.
Shanthi
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I had an amazing stay at Hotel Plaza Grande. The location is excellent and lots of shopping nearby. Easy access to historical sites. The staff is very attentive and go out of the way to make your stay extra comfortable. The room is very spacious and free wine and chocolates were appreciated! Highly recommend!
Valerie
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful rooms; beautifully appointed. Great location in the middle of Quito. Outstanding staff who went out of their way to do things for us. Truly a boutique hotel.
Janette
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Staff were excellent. Rooms spacious and clean. Loved the restaurant.
Valjdeta
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Wonderful hotel and excellent staff.
Sabrina
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Hotel was exceptional, very clean, the hotel and room was immaculate, it's one of the finest hotels I've ever stayed. Highly recommend.
Sonnevy
with Partner
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Checkin/out was easy and the services were impeccable .Everyone was friendly,nice ,courteous and helpful .The hotel is situated in front of the presidential palace.Will stay here again
catalina
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Everything was excellent
Jason L
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The location is OUTSTANDING - right across the street from the Presidential Palace. So convenient for walking, eating, enjoying the city. Quiet too! The staff is outstanding and we couldn't walk in or out of the door with the best service ever. We love this hotel!