8.2
Very Good
From 44 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

8.4

Traveler Reviews Retaj Hotel

Number of reviews per page
20
40
Top reviews
Bader
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were very professional and helpful. Rooms were very clean, close to shops and down town , very nice area by the 5th circle. I will rebook again. Much regards.
Vineet
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The worst property I have ever rented. I was traveling with my wife, we got the shock of our lives when we entered room allotted to us. The bed linen was dirty with hair from the previous guest all over. However, the biggest horror still awaited us when we discovered faeces (human waste) in the toilet. Called the reception & told them abt the stuff. They sent a staff to change the linen. However, even after repeated requests, no one turned up to clean the toilet. The staff at the front desk is rude, they hardly know any English. I would request the civic authorities in Amman to take note of this experience & shut down this horrible hotel. Put a lock on their premises & never allow them to operate again.
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saloumeh
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

very professional, budget friendly and convenient.
David
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Will be back again.
Adam
6.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Pleasant Stay with a Few Caveats I recently had the opportunity to stay at this hotel, and overall, it was a pleasant experience. Here's a breakdown of my thoughts: **Renovated Cleanliness:** The hotel's recent renovations have clearly paid off; everything was fresh and clean. **Room Size:** The room size was good, offering ample space to move around comfortably. **Bed Size Concern:** However, I must point out that the bed size was a significant issue. I'm 6 feet tall, and my feet were left hanging in the air due to the bed's small size. (See photo for reference.) **Bathroom Cleanliness:** The toilet and bathroom were both clean, which is always a big plus. **Tiny Shower:** The shower room was exceptionally small, and if you're on the larger side, it might be a tight fit even entering through the glass door. (See photo for reference.) **Breakfast Experience:** The breakfast was decent, although not exactly what I expected in an Arab country. A word of advice: avoid the bread, as it seemed quite old. **Friendly Staff:** The staff was a highlight of the stay - very friendly and always ready to assist. **Noise from Road:** If you're a light sleeper, avoid rooms facing the road, as the noise from passing cars can be disruptive. **Ideal Location:** On a positive note, the hotel's location is perfect, offering easy access to nearby attractions. **Parking Convenience:** Another advantage is the availability of parking, which is definitely a plus.
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Husam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The location is great and close to all the 5star hotels. Service was great. It's very clean. We stay here all the time and really enjoy it.
Lynn
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

It's a good hotel for the price point. It's a in a good location, close to everything, and ideal if you're heading to Petra, Jerash, or other places. The staff is very friendly and accomodating. They were kind enough to prepare a go-box early in the morning the day I was heading to Petra. It's a relatively clean hotel with a basic breakfast, not much of a variety but all the basics are there. The only downside is that I got a room on the side of the main street, which was very noisy. I had little to no sleep the first night, and I believe the only reason I slept the second night is due to exhaustion. All in all, it's a good hotel to choose if you don't need more than the basics.
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Israrul
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Nice hotel. very clean with very good breakfast.
xiangfu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Good experiences of stayi!
Faris
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Quiet place Good services Nice staff
Abdulkader
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

VERY FRIENDLY STAFF
Marvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The property is in an amazing location near shops and restaurants. Staff are all very nice and will bend over backwards to help you. The only issue is that everyone in Jordan smokes so it
Abdulkader
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Staff r very friendly
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. They assisted us in any questions and were very attentive to our needs.
Jamie
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Nice, clean hotel. It was a nice and funny touch having bath towels shaped as swans on the bed. Not walking distance to the city center, but a short and cheap taxi ride away. Large breakfast buffet was included.
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Close to Restaurants, malls, markets etc. fair price. Directly on main road. Acceptable level of service. In short, if you are outgoing type and use hotel for sleep and breakfast, this should be highly considered.
Verified traveler
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Very good reception and welcoming gusts also politely
XXXX
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

fair enough for its price, very good location adequate services...it was OK.
Eve
4.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Some staff at the desk really need to take customers service courses. No word at the reception, seems boredom to answer questions ... it's unpleasant! That said the hotel itself is ok, clean and quite comfortable. But when you arrive in a new city, you hope to at least get a smile from people at your hotel. Just because of that, the experience was bad. The rest of the staff is nice, it’s just those at the desk.
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Verified traveler
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

We had a good stay in the hotel it’s not far from the city center, good breakfast
Number of reviews per page
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