Its nice, but it is time for a serious upgrade

-instalaciones en general ok -habitación no está mal pero le falta mantenimiento, se ve antigua. -desayuno buffet ha desmejorado mucho, tiempo atrás tenían un buffet delicioso, esta ocasión fue muy básico.

The best hotel in Cuenca

El mejor hotel de Cuenca. Recomendado!

Amazing

TODO EXCELENTE ME ENCANTÓ Y VOLVERE PRONTO POR FAVOR NO CAMBIE AU ATENCIÓN ES ESPECTACULAR, GRACIAS.

Breakfast was good however the dinner menu leaves a lot to be desired! The restaurant staff was very helpful!

Muy buena atención muy limpio

Professional

The mattress on 307 needs a little love. Too hard. I love the mattress on Oro verde Guayaquil suite. This one was a let down. The bathroom wayy too small

Very professional and kind staff.

Staffs are great and room is clean. Breakfast is just ok.

Excelente hotel

As always, the Oro Verde Cuenca is the best place to stay. They are always accommodating and go above and beyond. I brought my fiancée, our just turned 6 month old daughter, and our family dog to celebrate my daughter 6 month birthday at the place were we brought her to right after she was born. The hotel manager and staff recognized us since we always stay there, and they brought us a delicious cake and gave our dog a lovely toy, snack, and doggie bed. I couldn't be more grateful for how they always treat us which is why we consider the Oro Verde Cuenca our home away from home. We can't wait to come back. ❤️❤️❤️❤️❤️

Everything was ok

My favorite hotel in Cuenca. The staff is always incredibly helpful, the service and hospitality is above & beyond. Food and atmosphere is 10/10. Room are spacious, comfortable, clean and up to date. Look forward to my next visit.

Everyone was wonderful!

Friendly and professional

Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!

Great