Great

The rooms and the service awesome, food 👌 excellent, for sure I will go back, the only thing it was the pillows they were too big and uncomfortably.

Very kind recepción

Outstanding service.

El hotel es excelente ..un desayuno bufett con todo ..el personal muy educados y presto a Complacer al huésped ..yo lo recomiendo ...comprar te vez de Expidia me salió mucho más económico..garantizado un buen precio ... gracias

Great service, staff, clean rooms.

Very friendly and professional

Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.

The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.

The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.

Buena ubicación.

Good staff and clean room

Ok

Oro Verde is so fantastic. My pregnant fiancée and I stayed there before and after our baby was born because we live 2 hrs away. The entire hotel staff treated us with such care. They also surprised use with a cute llama doll for my baby and chocolate and fruit plate for us. They also helped my fiancée move around the hotel in a wheelchair which was so helpful. We were so appreciative and thankful for the great, super above and beyond service. I can't recommend this hotel enough.

Clean room

.

Comfortable accommodations. It was very cold and rainy during our visit to Cuenca, having heat in the room was very important and welcome!

The hotel is in a great area, restaurants are all around walking distance. Excellent location

Súper cómodo y atentos

Hotel en excelente estado y con la atención acorde a lo esperado.