Overall Ratings & Reviews Onomo Hotel Lome

The staff were very friendly I’ll return there for sure! Thanks

It was great time the day I was ibis hotel accra for

A Lome oasis. Beautiful, excellent service, great location. The price of cocktails and the buffets outrageous.

The hotel was fine and I had a very pleasant stay, but the A/C wasn't always working, and the hot water went out one morning. Other than that, no problems.

Good location, friendly staff and quiet hotel.

👌

It’s always a memorable stay at Onomo, Lome and I did enjoy my stay

Advertised amenities were not available during our stay, management was indifferent and rude. Wound up leaving a day early after manager all but told us to leave.

It’s a nice hotel. It lacks in room amenities like a coffee make and body lotion. These are things that are expected of any 3 star hotel.

Everything was good except the food. Food was not good at all.

ras

Onomo is one of the best hotels I've ever stayed.

Hotel Onomo is a lovely property! A first-class hotel, nicely appointed with a very attractive lobby that showcases Togo's culture. The restaurant had a varied menu and the food was delicious. The rooms had modern features and the outer courtyard and pool area were very inviting. The staff was very pleasant, approachable and helpful. I recommend it highly!

Very beautiful hotel. Awesome staff. Great food!!!

Hubo un problema inicial pero el mismo fue atendido.

The welcome, the stay, the room, and the staff were excellent. I did not appreciate the fluctuation of the nightly price if the room. My friend who booked a room for the same nights had a lower price per night. If we had walked in the door to book the room, the price would have been lower yet again

The staff speaks good English and is super helpful. The check in process was painless and the room was super clean and nice. There is a small pool at the back of the hotel but I didn’t use. The breakfast selection is rather less but it’s still good considering where I was. Great hotel ! I enjoyed staying there.

Check in was a lil chaotic because we got there and it seems like they weren’t expecting us because we weren’t in their system. When they finally found us they didn’t get the updated reservation. I just wish they communicated with us what was happening instead of having us seat and wonder what was going on after a long travel with a 1yr old. When we were checking out they printed us the bill and it had the hotel charge again even though everything was already paid for. Just lots of technical problems. We did book this through hotels.com so that might have been the problem. Very cute Afro decorated hotel with local art as decor. There are mosquitos were any & everywhere in the hotel. The room AC is not cold enough even though it was on 16 so we couldn’t keep the mosquitoes out because it wasn’t cold enough. The restaurant is overpriced for what you get. Overall I just feel like they could do better. Though their WiFi has to be one of the better WiFi I’ve ever used in Africa. The airport shuttle is also a plus.

Unsafe surroundings. Unsafe beach. Inadequate help for customer who suffered from an unfortunate situation

Hotel is outdated and equipment e.g. AC and Wi-Fi are not working properly.