Some of the staff were very helpful while others were extremely argumentative. My guests & I felt that there were many inconveniences including the elevator not working, requiring us to climb many flights of steps to our room, and varying water damage throughout our room itself.

Pleasant hotel in a great location. The major highlight was the staff and the rooftop was really nice. Thanks for a great stay!

Very clean and it has a nice view of Accra

Great staff and facility.

The staff was courteous and professional. My room was cleaned daily by the very sweet Paulina who didn't hesitate in accommodating me.However,there was one incident I experience in the cafe on 2/13 around 3 pm. The young lady served me, took it unpon her self to keep my 30 cedis. It was an incident that you don't know- what just happen. I like The Roots and I would stat again.

Prefect location with a facility and professional staff that were of standard.

Staff was really friendly and helpful throughout my entire stay. I would recommend to anybody looking for a place in Accra. It’s conveniently located right in the heart of Osu and the amenities are great.

The staff was very courteous, the room was very comfortable, your location, and the diversified and delicious menu from the restaurant.

The staff is extremely accommodating. This hotel is walkable to restaurants, shopping and nightlife.

Ambiance in the facility excellent, courtesy staff, excellent food and great place to have fun in a family atmosphere

The room and staff were great!

Nice, comfortable stay in a vibrant and friendly area. Great food, wonderful, atmosphere. Many staffmembers knew me by name and were always friendly and helpful. A big "Medasse!" to Samuel, Grace, Abel, Nicholas, Albert, Doris, Emmanuel, Ishmael, Laurence, and many more for a wonderful stay. Special thanks to Latif and Laud for their conversations and laughter.

Good location. Super cute hotel. Staff wonderful. Clean, spacious room. Affordable meals and drinks.

I have stayed at this hotel on numerous occasions. Breakfast was not included on this trip and tge rates were a bit higher. Still, I really like this place.

The staff is very friendly. The location is excellent. The view from the rooftop was terrific. This wasn’t my first visit and I did notice the cost per night had increased. This might impact my future decision.

Loved it!!! The rooms was spacious and amazing atmosphere

This is a very nice hotel quite niche. The staff are very accommodating . Good location and has lots of nearby shops. I recommend this hotel. Only downside is the pool was under renovation.

Nice clean and well priced hotel within walking distance to bustling Oxford street. The living room area of our apartment although very clean was also very bland with no form of decor anywhere.

Love the property and staff members were great. Absolutely loved my stay.

The staff at the front desk in particular, but all of the staff, were friendly and helpful. The apartments were spacious and everything was in working order. The rooms and common areas were clean. The restaurant upstairs was a good place to work or eat at the end of the day - nicely appointed with a view of the ocean. Thank you!