Overall Ratings & Reviews Roots Hotel Apartment

This is a very nice hotel quite niche. The staff are very accommodating . Good location and has lots of nearby shops. I recommend this hotel. Only downside is the pool was under renovation.

Nice clean and well priced hotel within walking distance to bustling Oxford street. The living room area of our apartment although very clean was also very bland with no form of decor anywhere.

Love the property and staff members were great. Absolutely loved my stay.

The staff at the front desk in particular, but all of the staff, were friendly and helpful. The apartments were spacious and everything was in working order. The rooms and common areas were clean. The restaurant upstairs was a good place to work or eat at the end of the day - nicely appointed with a view of the ocean. Thank you!

I love the Apartment style of these hotels, it was very comfortable! All of the facilities and appliances worked and everyone that worked at the front desk were so kind! Definitely coming back!

This was our first of many trips to the beautiful paradise of Ghana and we couldn’t have asked for a better spot to chill out and R&R. It is centrally located, on a quiet street in a bustling neighborhood with lots of eateries and markets. The property is safe, clean and everyone have been nothing but friendly and accommodating. I would definitely stay here again. I would 💯 recommend if you are looking for a true local experience.

Cute and quaint boutique hotel. Staff was professional and courteous. Security was top notch and the food was amazing.

I think it is a good hotel The area, though not dangerous, was not too high-end

The management and reception are very bad, they do not help, the restaurant manager is rude and not polite. The hotel management needs to receive training in hotel management. I will definitely not stay again and do not recommend it to anyone.

Enjoyed the staff.

I stayed a week in February and had an amazing time. The hotel staff were super attentive, gave excellent service. They were kind, courteous and went out of there way to make my stay a very pleasant one. The hotel is located on a quiet side road off the busy Oxford street. Everything you need you can find on Oxford street. There is no longer a jacuzzi but you have access to nice pool no more than a 60 second walk. Breakfast was great, great selection of choices that changed daily. Rooftop bar was lovely, great service and drinks at a decent prices. Special thanks to the management team, they really made my stay top tier. I highly recommend staying here!

Thank you for a pleasant stay!

The hotel was very clean. The staff was friendly. It is in a great location to restaurants. The pool was only a one minute walk away.

It's conveniently located in Osu and the staff is accomodating.

Great place to stay .

Absolutely amazing stay. The staff were all fantastic and the room was very comfortable and homely. The food was delicious. I really recommend staying here!!

Unfortunately, I won't be able to stay at this hotel anymore. I’ve stayed 3 times and was pleased until the pass time. I left an item in the room when I checked out. I called hours after I checked out and 2 other days to ensure they had the item and i could pick it up before i left Ghana. After multiple calls and having 3 different people telling me they would call me back to confirm they have the item, I received no call. It's not professional to continue to tell a customer that you will call them back and don't. As well, everytime i called and got a new person, no one knew what i was talking about and had to explain all over again. Without getting confirmation they had the item I did not return to the hotel. Still no word from them. I can't trust to stay at a hotel that will take your things if you leave it in a room and will not return calls when you do have an issue. I will take my business elsewhere.

Great, clean place in the middle of hip area. Parking was on site. Great water pressure in the shower. Comfortable bed. Highly recommended.

Warming welcome, quick check in process, clean and comfortable room, very friendly staff, good food and exciting times on the roof top bar

Loved the location. Very central to Osu shops and restaurants. The 7th floor views were nice at the breakfast area. The staff was very friendly and helpful.