Overall Ratings & Reviews Kiwengwa Beach Resort

If you have booked, rebook. If you are thinking about booking, rethink. I must issue a warning as this might ruin your vacation. This is a disco-club hotel for age 60+ and nothing else. We have never left a hotel early before, this was a first. At first glance, it looks like a 5-star resort, nice environment but rooms are ok but not what you expect for the price. We booked the swim-up suite ocean view. Small strip of water which is not connected to any of the main pools. Clean though, I’ll give them that. Arriving here was one of the worst hotel experiences of our lives. Our problem was the constant dance music. During daytime there is a DJ screaming in the microphone (not the good kind) nonstop, so no relaxing wherever you are on the premises. Our room was 150 meters away from the bar but we heard everything with doors closed. The music is extremely loud constantly, and we tried to sleep at 9.30 pm with earplugs, that didn’t help. The music kept pounding through earplugs, and it sounded like a techno-festival (which we at times enjoy but not at a 5 star resort). At 10.45 pm we called the reception and asked about the volume, they apologised and said “we will check”. 11.15 pm I went there to see what was happening and the bar (close to the reception) had 30 people screaming to ABBA and they said “sorry we will close shortly”. This would be absolutely fine if they actually mentioned this on hotels.com. So we feel obliged to issue a warning about it.

The ac in the room is pretty ancient and super loud; difficult to sleep with the AC one. The whole place need an update and the all you can eat Buffett food was sub quality.

We have just had a wonderful stay at this hotel. The hotel itself is huge but so tastefully done and built in a way that if you want to find quiet you can, if you want beach you can, if you want activties there are many on offer, it has something for everyone. The rooms are lovely and it is incredible to believe that you are in a country where so many people do not have power in their homes or running clean water and yet this hotel has 3 beautiful and immaculate pools, as well as numerous rooms with a swim up pool. We were fortunate to have one of these and loved it, it was so lovely. The staff need a special mention, nothing is ever too much trouble, they are just the lovliest of people and then there is the super animation team providing water aerobics, beach parties and volleyball for those who seek something to do. The hotel seems to be a destintaion in particulalry for French and Polish tourists and so there were both French and Polish speakers in the animation team, as well as English of course. This was a brilliant hotel.

Was ok hotel but Not 5 stars hotel, we paid everything included but anything you ask is extra charge even bottle water, espresso coffee,,and the food was under average..

Amazing service and kind people. Very clean !!! Good pool and vibe

The staff and grounds of this hotel are absolutely amazing! The buffet is perfect! Every dish is delicious! The main pool is clean and deep with a shallow lounging area. We didn’t visit the other 2 pools… why leave perfection! I wish we could have stayed longer. Two daisy was not enough!

Great facilities. Rooms, pools, etc, etc top notch and a beautiful place. Food looked good, but really rather bad. Not sure I’ve ever seen somebody mess up grilled crabs or lobster to the point they were inedible. Would not recommend all inclusive and all meals here. Indifferent service relative to anywhere else we went I. Kenya and Tanzania. Resort largely caters to European tour operators and little in it I guess for staff or management to provide anything but bare minimum service.

Amazing time, very helpful staff and allows smiling and friendly Definitely will be back

Uncomfortable bed but other than that a nice hotel if you like big resorts. They’d did some renovations during our stay and I believe the new rooms looks nice! All the staff is super friendly!

Nice property Thanks for all of stuff

We booked a swim up room 117 and it was wonderfull. All the swimming pools are extreamly clean and more than big enough for all the guests. We booked only breakfast which was good with enough options. Staff are very friendly and all the service done with a smile. We hope to visit you again. Asante

Kind staff, prompt response, good security, beautiful beach, good enough meals, good for family

Everything was pleasant

Excellent family holiday. Staff is friendly. Room by the pool with balcony very comfortable. Good variety of food. Spa was such a great spoil. Overall highly recommended.

Property is some what quieter than the other beaches around the coast. Very limited restaurants options around the area. Food at the buffet was very basic and underspiced on many of the days. Nevertheless, we liked the location and how quiet the beach was. Was amazing taking walks without feeling surrounded by many people. Staff were great, friendly all the time and very helpful.

Staff very kind and helpful. Property very well located , well maintained and the entire day they offered all type of different activities.

It was amazing. Foods, scenic views, and facilities.

Fair stay, reception staff very friendly 10/10. Unfortunately zero follow through on requests for room to be cleaned and plates removed. I found more plates on steps leading up to my room after returning from beach and dinner even when i asked reception to send someone to clear up. Housekeeping is under performing, they simply make the bed and take dirty towels, nothing more. No sweeping, mopping, cleaning desk or counters, no enhanced cleaning for covid. No cleaning wash basin or leaving new towels, i had dirty towels on arrival and requested new ones. Food & drinks are VERY bland, same buffet items both nights I stayed. I highly recommend only getting bed & breakfast then pay for your dinner at the a la carte seafood restaurant onsite. Their seafood is 10/10. Hotel provides great activities and exercise classes throughout the day to keep guests entertained, a good spa and gym is available. Wonderful pools, beautiful beach & plenty sunbeds provided by hotel. The sea water is warmer/same as air temperature, and in December summer! so truly a great beach experience! Note: no hotels have private beaches in Zanzibar, beach is public property & rightfully so. There are security guards to help keep order though, so perfectly safe. Overall I'd definitely not return anytime soon to this hotel, it echos of a great bygone era that has sadly passed. Simple things like cleaning and decent food is absent, but easy and inexpensive to elevate. I hope they'll do something about this.

THIS PLACE IS CLOSED AND DON'T ACCEPT PEOPLE SO WHY ARE YOU ADVERTISING IT

The resort was absolutely amazing. We stayed in the Luxury Suites (Ocean View), and we loved it. The suite was spacious, with a jacuzzi on the balcony overlooking the ocean. We purchased an all-inclusive pass, which included adult beverages, breakfast, lunch and dinner. The resort staff were friendly, and anytime we had an issue, they would go above and beyond to remedy this. We were there for Christmas, and they had the most lovely xmas celebration and dinner for everyone. In the subsequent days, there were fire shows, parties, special dinners, and even a Masaai tribal performance. This is one of the best hotel experiences I've received. Thank you to the staff, who were all amazing!