Overall Ratings & Reviews Nairobi Safari Club by Swiss-Belhotel

This hotel is amazing! Furniture and floor to the bath room quite clean and waiting for me as if I was a VIP! Kind of felt like it! Now I know where to be next time and will tell my friends! Beautiful

The property is outdated, but the staff are fantastic The guest relations is fantastic Ms Abby takes her job seriously & do her best to make your stayed as comfortable as she can & also Ms Diana front desk very nice & very helpful. Security is very tight & feel safe. Food is good & also the location.

Very nice people. Restaurant is good. The people were extraordinary

Very professional and customer friendly check in staff

Didn’t like the fact guest had to leave by 10pm or they would charge $35. I come from the USA every six months and we have a lot of laughing up to do and just spending time talking. This was the only problem I had and it will cause me not to stay there again.

nice place!

It’s a bit outdated but for the price, location and service it was great!

The hotel has an old amenities clean and old. The room was comfortable, staff are friendly.

Half the plugs in the room didn’t work, lighting in the room after dark was not great but just was not clean at all and bathroom was falling apart. As soon as you left the property we surrounded by people begging for money and grabbing on you. Pictures look way better than what you get. $50 a night hotel at most.

Located well to CBD and Airport. Very safe with security excellent! Great value. Fresh juice in the morning was amazing!

It was an amazing experience for the stop over

Hotel clean but out dated, A/C was not functioning in the bedroom, the breakfast buffet was great, the staff was very friendly and helpful.

Very spacious rooms and good Security. Wifi isnt great in the room but good downstairs in the lobby. You have to request a refrig and safe if you want one in the room. Excellent breakfast buffet!

we found a roach. the hotel looks better in the pictures, we actually checked out and went to the ibis. our bags were delayed but was sent to the hotel, they stayed there for almost 2 weeks before they were sent to us, all our electronics were stolen from our suitcases.

Like the location walking distance to downtown core and peaceful

Well located

Beautiful room with panoramic window very nicely decorated. Staff was excellent in responding to your requests- all in all very pleasant experience. Will be returning

Everything was perfect.

Decent hotel for the price, good location, friendly staff that will try to make your stay as pleasant as possible. Condition of the hotel is a little disappointing though. Rooms feel run down. Pool area is nice. Breakfast buffet is overpriced at $30 per person. Overall just about OK

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