Greetings, The hotel in general is very good, at the same time I didn’t like the lighting inside the room and in the

The bed was not comfortable, AC very old, there is bad smell in bathroom I was expecting at least any type of welcoming dish at least a fruit plate as what all other 5 stars hotels are doing, the bar was empty as well.

1 night stay

Very nice and reasonable

Different from last time 2 years ago.

Great property

The very friendly staff they made me feel at home beautiful view from 20th floor this year made very memorable time we will do it again soon thanks a lot.

Just the water pressure in the shower is not good enough

Most thing I like the staff

Great

Rooms doesn’t match the price

I understand this is an old establishment but very poorly maintained. The bathroom bidet was NOT draining as soon as i walk in the room. I asked for a non smoking room yet i was put in a room that smells like a bunch of amokers were in it before us. The area around the hotel smells like pee so if you decide to walk out to grab food or something, be prepared. Also if you decide to sit at the Ivy cafe by the lobby, i ordered a burger for me and one for my son and it took 40 minutes to come, God knows what would happen if i ordered a steam

I don’t recommend

Excellent service

They broke my bag, and they didn't admit it.

My stay there was excellent as usual.

Room was beyond here dirty. Staff is rude

Excellent

Very bad service from the security team

Location is great. Nice staff. Great Facilities