Sarova Panafric Hotel, Nairobi Upper Hill

Explore Sarova Panafric Hotel, Nairobi Upper Hill
8.6
Very Good
From 474 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.2

Service and Facilites

9.0

Traveler Reviews Sarova Panafric Hotel, Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
Marc
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

One of our favorite places to stay in Nairobi. The staff are so helpful and friendly. The food is very good and the rooms classy elegant.
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was lovely, gym was nice and quite big, well located
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Always a pleasure to stay here and the hotel achieves a high standard throughout, especially noticeable in the attentiveness and courtesy of the staff
Jeffrey
icon-
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good stay for one night. Friendly staff.
andrea
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly helpful staff
Andrea
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff very accommodating and pleasant, rooms clean and nice amenities
Elisabeth
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Was really happy with my choice of hotel. The best parts were the staff and the restaurant - I found out that they have their own garden where they grow the fruit for the breakfast buffet. Special mention also the gym where the staff were the friendliest and most helpful I have ever come across - really really excellent customer care - thank you Connie! There is a noisy road outside, and when I was staying there were some roadworks too, only a problem if you are working from the hotel. It's also on a busy junction so access at rush hour can be a bit slow. Despite that, I would return here, just for the breakfast and the overall customer service.
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Dorothy
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff went above and beyond. Beautiful property and great amenities, especially the gym. Loved my stay in the private women’s quarters
Elizabeth
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Friendly staff, great gym, clean rooms! My go to place to stay while in Nairobi…
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We found the staff at the Sarova Panafric Hotel absolutely wonderful. They helped us through loss of luggage from the flight, planning our stay activities and helping with transportation around the city. We have considered this place special to the success of our visit to Nairobi.
Shonda
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Yes
Sufyan Ahmed
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent though there’s need to renovate. Some fittings look old.
Takafumi
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

All staffs gave a good service with kindness. Accommodation was very clean.
Margaret
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

It was good enough
christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We have stayed here many many times and it has always been 5stars all around. This time we were put in a room that was absolutely not good.. showing not working, fixtures dirty and worn, very small.
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Easy check in, front staff are amazing. Fantastic pool area & bar
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Incredible staff
Matthew
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Food all good and interesting, especially Wed bkfast with Kenyan food choices
JOE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Nice place A little loud if you’re facing the street And if you want two beds your options are limited Food is not great, but okay
Number of reviews per page
20
40