Sutan Raja Villa Palu

Explore Sutan Raja Villa Palu
9.0
Exceptional
From 374 reviews
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Cleanliness

8.8

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

8.8

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Hotel Area (19)
Bedroom (18)
Ambiance (17)
Family Friendly (16)
Room Space (16)
Surroundings (15)
Accessibility (15)
Distance to City Center (14)
Staff Friendliness (14)
Soundproof (14)
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Traveler Reviews Sutan Raja Villa Palu

Number of reviews per page
20
40
Customer reviews
G***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is comfortable and spacious, but I'd like to ask you to check the AC. When I stayed, the AC wasn't cooling, and the door didn't lock when we wanted to leave, making me nervous when leaving the room.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Good morning/Greetings. Welcome to Villa Sultan Rajpal. We hope you had a wonderful holiday. Thank you for staying at Villa Sultan Rajpal and for sharing your feedback. We will share your valuable comments with all our staff and use them to improve our services in the future. We strive to always meet your expectations. Your honest feedback is important for improving our services in the future. We are confident that everything from the accommodation, service, facilities, and beautiful location will provide you with unforgettable memories. We hope to welcome you back to Villa Sultan Rajpal again. If you have any questions or requests, please contact us by email (r*@*.com) or by phone (08*4). Thank you. We look forward to welcoming you again. General Manager
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ALFIN M. P.
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5.0
/10
Reviewed 7 week(s) ago
The water is off, the door is broken and can't be locked, the room is dirty
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Good morning/Greetings. Welcome to Villa Sultan Rajpal. We hope you had a wonderful holiday. Thank you for staying at Villa Sultan Rajpal and for sharing your feedback. We will share your valuable comments with all our staff and use them to improve our services in the future. We strive to always meet your expectations. Your honest feedback is important for improving our services in the future. We are confident that everything from the accommodation, service, facilities, and beautiful location will provide you with unforgettable memories. We hope to welcome you back to Villa Sultan Rajpal again. If you have any questions or requests, please contact us by email (r*@*.com) or by phone (08*4). Thank you. We look forward to welcoming you again. General Manager
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M***i
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Leisure
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9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean room, only the bathroom, the shower is not very good...
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Good morning/Greetings. Welcome to Villa Sultan Rajpal. We wish you a pleasant stay. Thank you for choosing Villa Sultan Rajpal and for sharing your feedback. We will share your valuable comments with all our staff. We are delighted to hear that you enjoyed our services. We strive to always meet the expectations of our guests, and your honest feedback is important for future improvements. We are confident that our comfortable rooms, excellent service, comprehensive facilities, and prime location will provide you with unforgettable memories. We look forward to welcoming you back to Villa Sultan Rajpal again. If you have any questions or requests, please contact us via email (re*alu.com) or telephone (08*4). Thank you. We look forward to welcoming you again. General Manager
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O***a
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9.1
/10
Reviewed 11 week(s) ago
The view is really great. It's perfect for a family vacation.
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Welliam M.
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
Clean room, great facilities & comfortable atmosphere.
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Denik P. V.
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Business
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9.1
/10
Reviewed 22 week(s) ago
Because it's a villa, the rooms are far from the reception and restaurant. It takes extra effort to get to the reception and restaurant. The view outside is beautiful.
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3 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Greetings! This is Villa Part Sultan Raja. We welcome you. Thank you very much for sharing your experience staying at Villa Part Sultan Raja. Your feedback is invaluable and will be passed on to all our staff. We are glad you enjoyed your stay at our hotel. We always strive to exceed the expectations of our guests, and your honest feedback will be invaluable in developing our hotel in the future. We are confident that our excellent rooms, services, facilities, and location provided you with a memorable experience. We hope to welcome you back soon. If you have any questions, please contact us via email at re*alu.com or by phone at 08*4. Thank you! We look forward to welcoming you again soon. Sincerely, General Manager (Date of reply: November 1, 2025)
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Bangkit T.
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6.7
/10
Reviewed 27 week(s) ago
Recently I found another cockroach wandering around the hotel, and recently breakfast at the restaurant was cancelled for the same unclear reason... it was replaced with MBG being delivered to the room... oh my
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Thank you for sharing your experience at Villa Pal Sultan Raja. Your feedback is valuable and we will share it with our team. We strive to always provide the best facilities to meet your expectations. Your sincere feedback will help us improve further in the future. We are confident that our excellent accommodation, service, facilities and location will create an unforgettable experience for you. We look forward to welcoming you back to Villa Pal Sultan Raja. For any queries, please feel free to contact us via email at r*********@*********************.com or call 08*4. We sincerely appreciate your feedback and look forward to welcoming you back again. Best regards, General Manager
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Yulianti S.
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Recommendation: If you go to Palu, you must stay here🫰🏻
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
We sincerely thank you for your support of Villa Chutan Raja Palu. Thank you for sharing your experience of staying at Villa Chutan Raja Palu. We appreciate your valuable feedback and will pass it on to our team. We are delighted that you enjoyed your stay at our hotel. We are committed to continuously improving our facilities and services to meet your expectations. Your positive feedback is essential for our future developments. The perfect combination of rooms, service, facilities and location will make your stay even more memorable. We look forward to welcoming you back to Villa Chutan Raja Palu. Should you require any assistance, please feel free to contact us by email at re****alu.com or by phone at 08****4. We appreciate your feedback and look forward to welcoming you back. Thank you, General Manager
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Indah K. U.
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10.0
/10
Reviewed 31 week(s) ago
Sooooo much fun A fun experience. It's just a bit of a challenge getting to the restaurant and pool, as they're separate. But, it's okay.
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Accommodation's Reply
16 Oct 2025
We sincerely appreciate you sharing your experience at Villa Sutan Raja Palu. Thank you for your valuable feedback. We are honored that you have chosen us. We always strive to meet your expectations. Your valuable feedback will help us achieve even more success in the future. The perfect combination of rooms, service, facilities and location will create priceless memories for you. We hope to see you again at Villa Sutan Raja Palu soon. Should you require any further assistance, please email us at reservation@villasutanrajapalu.com or call 08******4. We sincerely appreciate your time and look forward to welcoming you back. Regards, General Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
This hotel offers one of the most stunning and expansive views in the area, making it a truly special place to stay. Perched on a peak, it provides a magnificent panorama that is especially magical at night when you can see the glittering city lights of Palu below. The atmosphere is incredibly peaceful and perfectly suited for a relaxing getaway. The spacious grounds are ideal for light exercise, such as a morning jog or a leisurely walk, while taking in the beautiful scenery. It's also a fantastic location for photography, with countless opportunities to capture the perfect shot. The property features a nice swimming pool, and the on-site restaurant is a definite plus, with a menu that is surprisingly affordable. However, there are a couple of points to be aware of. The service felt quite minimal, as staff were rarely seen around the hotel grounds. This contributed to the quiet feel but could be an issue if you require frequent assistance. Furthermore, there is no internal phone network in the rooms, so you must use your personal phone to communicate with the front desk or any other hotel services. In summary, if you are looking for a tranquil retreat with a world-class view and don't mind a more independent, self-sufficient style of stay, this hotel is an excellent choice. The location and scenery are its strongest assets, providing a memorable and picturesque escape.
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1 people find it helpful
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Well, because its function is a villa, so the design is far from the hustle and bustle of the environment.
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h***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 46 week(s) ago
The view is nice and the breakfast is also good
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Muhammad R.
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10.0
/10
Reviewed 54 week(s) ago
The hotel staff is very friendly, maximum service.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
the room is nice, the view is nice and the atmosphere is calm, comfortable
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1 people find it helpful
O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
I often book a hotel here, it's quiet, far from the crowd, there's a swimming pool, there's also a restaurant, the atmosphere is really calm, the view is also good, usually you can see Palu, the sea...
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2 people find it helpful
O***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 70 week(s) ago
Far from the hustle and bustle, stay at Villa Sutan, the view from the room is very beautiful.
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1 people find it helpful
abd m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Very good I like this hotel❤️
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
The check-in process took a long time, even though I arrived on time at 14.00 but still had to wait for the room to be cleaned.
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W***n
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Staycation
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10.0
/10
Reviewed 76 week(s) ago
Nice and comfortable place, location is not far from campus, quiet, not noisy
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Guest
icon-origin-TRAVELOKA
6.8
/10
Reviewed 85 week(s) ago
Guest security and comfort are not guaranteed, strangers can suddenly bang on the door to force their way into the room. There is no standard SOP for security functions.
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6 people find it helpful
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