8.8
Very Good
From 352 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.1

Location

8.7

Service and Facilites

8.8

People often mention about Prague Saigon Airport Hotel
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Distance to City Center (4)
Staff Friendliness (4)
Bathroom (4)
Accessibility (3)
Bedroom (3)
Activity Option (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (2)
Hotel Area (2)
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Traveler Reviews Prague Saigon Airport Hotel

Number of reviews per page
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40
Customer reviews
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Dang B. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice room, clean, friendly staff, near the airport, ok everyone
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Y***n
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Staycation
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9.4
/10
Reviewed 11 week(s) ago
First time here and really like this hotel. Staff is enthusiastic and lovely. Space is very new and clean. Will continue to support.
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3 people find it helpful
D***c
icon-Staycation
Staycation
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6.2
/10
Reviewed 12 week(s) ago
There is a strong smell of sewer in room 601.
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3 people find it helpful
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 15 week(s) ago
The hotel is extremely clean, however, I don't think the customer support is very good. My family has a small baby who arrived at 11am, but the hotel did not allow check-in and demanded a 30% room charge if we checked in at that time. It is correct to follow the policy, but we need to be flexible depending on each case. The second story is that next to the hotel there is a construction project that has been under construction since 2022 and is still not finished, it is very noisy, so anyone who books the hotel needs to consider this. A little more advice about the hotel's mop scent, it is very strong, I get carsick and can't stand it when I enter, maybe consider changing it to a lemongrass orange scent to make it more pleasant 🥲
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2 people find it helpful
H***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Dear hotel, I would like to thank you for the excellent service. The staff is very attentive, the rooms are luxurious and clean, the location is convenient near the airport, very convenient.
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3 people find it helpful
H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
It was great I stayed here for 3 days 2 nights very clean friendly staff near the airport convenient for travel I will definitely come back
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1 people find it helpful
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INTAN R. F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Very near with airport and near with city center, easy access. Suite for transit
1 people find it helpful
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Djaja N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The service is great, leaving my luggage for ten days is no problem, it's incredibly great.
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5 people find it helpful
T***n
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 46 week(s) ago
13/09 The hotel room soundproofing is very bad. What is the most important thing when staying at a hotel? It is sleep. I couldn't sleep all night. I could hear all the footsteps upstairs, the sound of the bathroom flushing every 5 minutes between 12am-6am. In the hallway, there were voices, children crying, and doors closing many times. The staff just blamed it on the design even though I called at 1am to say it was very noisy. The staff had no solution and just made excuses. You shouldn't stay here. Even though I rate the room as quite clean. But it doesn't make any sense when you have to endure the noise from 11pm-morning. The worst hotel experience I've ever stayed in
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7 people find it helpful
Accommodation's Reply
18 Sep 2024
Dear Customer, We apologize that you had a bad experience while staying at our hotel. The room you booked is usually the most popular room and we regret that you did not have a similar experience. We have noted your comments about the noise from the surrounding rooms and the reception service. We will work hard to improve. The next time you choose to stay with us, we will make sure to provide the best service to make you satisfied. Thank you for your support. Best regards, Six Copper Director of Prague Saigon Airport Hotel
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Nguyen T. H.
icon-Staycation
Staycation
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10.0
/10
Reviewed 51 week(s) ago
The room is very clean. The staff is friendly. The price is also reasonable. ❣️
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3 people find it helpful
Accommodation's Reply
13 Aug 2024
Prague Saigon Airport Hotel thanks you for choosing our hotel for your trip. We look forward to serving you again next time. Best regards!
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
Clean room, friendly staff
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3 people find it helpful
Accommodation's Reply
10 Aug 2024
Prague Saigon Airport Hotel thanks you for choosing our hotel for your trip. We look forward to serving you again next time. Best regards!
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 54 week(s) ago
I booked after consulting. Enthusiastic staff, quick support, convenient location and quite airy. If I have the opportunity next time, I will book a room with a window. The room without windows is a bit small so I don't like it very much
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6 people find it helpful
Accommodation's Reply
10 Aug 2024
Prague Saigon Airport Hotel thanks you for choosing our hotel for your trip. We look forward to serving you again next time. Best regards!
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Tran
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Rất tốt nhất là vệ sinh phòng rất sạch, nhân viên dễ thương
1 people find it helpful
Accommodation's Reply
11 May 2024
Prague Saigon Airport Hotel thanks you for choosing this hotel for your trip. We hope to have the opportunity to serve you next time. Best regards!
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THI T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
tôi hài lòng với dịch vụ tai đây
4 people find it helpful
Accommodation's Reply
11 May 2024
Prague Saigon Airport thanks you for choosing this hotel for your trip. We hope to have the opportunity to serve you next time. Best regards!
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Thi P. D. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
Lần nào cần bay đi đâu hay nghỉ ngơi ở Sài Gòn mình đều chọn ở đây. Rất ổn, phòng sạch sẽ và nhân viên nhiệt tình
2 people find it helpful
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HA THI G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 77 week(s) ago
Nhân viên thân thiện, nhẹ nhàng. Tuy nhiên, cách âm ở đây không được tốt lắm , ga chải giường và khăn tắm khá cũ nên thay mới lại tất cả thì tốt hơn. Còn lại tất cả mọi thứ ở đây đều rất tốt và hài lòng
6 people find it helpful
Tran T. B. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Nhân viên thân thiện, khách sạn sạch sẽ, lần sau sẽ ghé lại
3 people find it helpful
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Bui D. D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 80 week(s) ago
Phạt khách hàng tận 400 nghìn vì hút thuốc lá của nhật. Trong khi khách sạn không có bất kỳ khu vực công cộng nào dành cho khách hàng
6 people find it helpful
Ali
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
Good Hotel with friendly services.
4 people find it helpful
Accommodation's Reply
05 Jan 2024
Thank you for choosing this hotel for your trip. We hope to have the opportunity to serve you next time. Best regards, Prague Airport Hotel
LUU N. H. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
Ok, the room is clean, car rental is very convenient
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1 people find it helpful
Accommodation's Reply
26 Dec 2023
Prague Airport Thank you for choosing this hotel for your trip. We hope to have the opportunity to serve you next time. Best regards!
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Number of reviews per page
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