when we checked in, we were initially rejected with the reason that it was full but Travrloka was still accepting, the staff offered to cancel, we rejected it, we waited for more than 1 hour, until 3 o'clock there was still no room, when we asked to cancel the staff refused with the reason that the room was ready, finally we accepted it with a room condition that was really not worth it with a price of more than 1.1 million, dirty, lots of cigarette butts in the KM, the water gallon was not closed, the stove and refrigerator were just accessories, etc.