7.3
Pleasant
From 2 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.0

Meal

0.0

Location

8.0

Service and Facilites

7.0

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Traveler Reviews Villa Sari Cucukan

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Ade
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 283 week(s) ago
When you want to check in, you can say there are no bookings on our behalf. And if you want to check in, you have to add 100 thousand to enter a superior room (say the type of room we ordered is fully booked even though when we check the application, our room type is still there). The party complained that the online party did not provide information to them. We and Traveloka have repeatedly contacted the villa owner but the telephone was not answered. Our management argued that the book was tight. Even though we book 5 days before. Finally, with the help of online parties, we can enter the room without having to add anything. The rooms are full of mosquitoes, bed linen and towels are dirty, and at night it is very dark outside. The swimming pool is very dirty. And there are no guards or employees at night (we have to open the villa's own gate at night, the villa said there were no employees at night ??). We don't eat breakfast, because breakfast only starts at 10 in the morning when we catch the plane at 12
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