Overall Ratings & Reviews Svalbard Hotell - Polfareren

Cosy, friendly

Very comfortable, warm and welcoming. ideally situated in town and a most enjoyable stay.

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Great hotel located in the center of town. Rooms are spacious but the hotel lacks ample seating for guests since they close the restaurant in between breakfast and dinner.

Amazing trip, great hotel location with really friendly helpful staff. No safe in our room.

Wonderful place. We will be back

Everything is amazing. Breakfast could be improved, but everything else is perfect and well organised.

The hotel is modern and clean. The reception is 24 hours and the staff were really helpful. Breakfast was good and the room was clean and functional.

Lovely stay! My mountain view was more of a view of the front entrance and parking with a tip of hill showing behind the building across the street. Not great, but super comfortable room and great tub! The local food was all delicious as well. I went to Kroa a couple times and the hotel restaurant as well but just for dinner. So good!

This hotel is situated in the city's center. It is easy to access the supermarket, restaurants, and bars. The front desk was very nice; they could book spontaneous activities if needed.

Luxurious stay. Professional staff.

The staff were friendly and very helpful as I had a bad leg and they assisted me with my luggage

Best place to stay in Longyearbyn

A well located comfortable property. Close to shops & bus transfer to airport. I just didn’t like being in the annexe building. They did help me with my luggage when asked.

Central location, staff are nice, breakfast pretty good.

Staff very helpful, GREAT breakfast, loved heated bathroom floor and reindeer pair outside my window in the am

Not the best hotel staff. Rude and not welcoming at reception . I would not recommend the hotel because of the staff and strifked check in policy and the fact you have to remove shoes to even check into the hotel, the rooms are nice and so is breakfast and it’s a good location but the reception staff are not good

We loved this hotel. The room was a great size and convenient to everything in town. The breakfast each morning was excellent. The only downside was we stayed during polar day and there were black out curtains on the big window only. The small window near the head of the bed let in quite a bit of light which made it harder to sleep.

Le personnel est très serviable. L’hôtel est bien tenu et propre. Emplacement idéal près des boutiques et restaurants.

There isn't one thing about the property that I can complain about. It was amazing! Loved having tea and coffee available anytime. Staff even helped me return a ring I left behind. They are amazing! Stay here! It is worth the money!