Overall Ratings & Reviews Opera Suite Hotel

It should be listed as a motel in Expedia. The first night we arrived couldn’t take a shower because of plumbing issue in the room. Then a few nights later another hotel guest entered our room in the middle of the night. I don’t know how it could happen. Hotel reception was notified immediately over the phone and the next day in person as I requested to speak to management regarding incident but no one contacted me.

The property has potential but maintenance is required. The carpets in our room had a lot of large stains which make it look worn out. For this price it really needs a bit of a facelift. The breakfast area is excellent with wonderful views of the Cascade. The food at breakfast was very good and the selection was nice also.

Very nice place

Great location, Attentive and friendly staff. Spacious rooms. Very clean.

I was here for 8 days and it was OK. Front desk staff, especially Meri, were very good and helpful. The main issues I had are with the room (101), which looked a bit shabby - wear marks on the bed-frame, broken shower fitting, missing button on the a/c controller, no plug for the bath, toilet cistern not shutting off properly, kitchen table top damaged. When I arrived, the air-con was broken and I had to ask for ALL cutlery, crockery and cookware for the kitchen as there was nothing there. First impressions count and this was not a good start. Having said all that, any requests I made were quickly and pleasantly dealt with, and having the extra space from a suite was nice. It’s a good location- 5 minutes or so walk to the Cascade Complex, a mini-market, restaurants, airport bus-stop and the excellent Papaya pastry shop.

Excellent

Nice location just a few blocks from Cascade and Opera House. Safe location. Our room was on the 10th floor and it was quiet from traffic noise but on the weekends you can hear music until 11pm from the club on the top floor. Bed was firm but comfortable. Slippers provided. Free bottles of water daily. Good WiFi. Breakfast was very good with good variety.

Lights werent working, the sewage system of the shower didnt work in 2 different rooms. Aweful smell of the water traps

Only 2 person professional . Marietta and Tsovinar . No air condition, no electricity, TV smol 27” room smells like toilet,shower room no fen . This is not hotel. This is not even motel . Plumbing system is terrible. People need comfort

In the beginning for a few days we had to ask for a bath towels. We complained and after it was ok.

The hotel is modern and convenient. The staff is helpful, friendly and professional.

We stayed opera Suite Hotel for 9 nights, everything was good but only. Sofa-bed wasn't comfortable at all

Excellent

Basic. Clean. Nice bar on roof

Parking is an issue.

Great buffet breakfast, clean and quite

Great hotel and service, and we loved the breakfast and views. Parking also was fine. Only issue was that we needed some extra pillows and they were not provided. After some discussion, they eventually offered us the pillows at a charge of 1000 AMD per pillow per night which I thought was a bit unconscionable. Other than that, our stay was terrific.

I don’t like the property because it was the electricity issue bathroom light was flashing all the time and I asked to change the room. Unfortunately the stuff was I’m sorry I asked they didn’t fixed it. I was complaining every day and they finally changed our room from 308 to 208 and it was the same issue. And next day they again changed the room now to 315 and there it was even worst- all the lights in the room were flashing plus it was water clutter in the bathroom. I just stopped complaining and regretted that I choose this hotel. Plus breakfast all the time is the same thing never changed during my 6 nights stay.

The room is spacey but needs repairs and update

Wonderful staff specially Mary and Merri at the front desk which were very helpful. Rooms were large and quiet. Very ideal location near many restaurants and parks. Breakfast was good and I wish they had real butter. Option of several fruits was very nice. The staff at breakfast worked very hard to provide a good experience. Very nice place to stay.