Overall Ratings & Reviews Tamassa Bel Ombre

From the gate security staff to every single staff at the resort I have come across have been very welcoming and ready to help. I went there first time for a day package and had a nice day. So I booked for one night half board stay and I don’t regret it. Although the bad weather we had a nice time. Next time I am in Mauritius, definitely it will be Tamassa again.

It’s a nice beach property, very clean and green. Also it’s quiet , away from crowd. Food and water is very costly.Also they charge extra 200 Rs for room delivery of food. All restaurants are also costly .

Location: The hotel is on the south coast good for astrophotography for southern sky objects Commute to airport : very scenic route Commute to north: via B102: the most beautiful sceneries you can expect Secure parking. My score :9 out of 10 Beach: Not the greatest on the island. You need protective footware, or you’re highly likely to pickup foot injuries from sharp broken coral and/or volcanic rocks I’ll give it 6/10 Staff: Mostly kind and conscientious; a few do need updated training as they can come across as a little rude My score: 7/10 Amenities: Kids activity, baby sitting, water sports, spa/hamam present and all well presented 8/10 Eateries There are 5 options within the hotel: 1- buffet restaurant : Very limited in my view, hygiene not always observed (see my pic of coffee machine as an example); not value for money, staff not always polite, however a great setup with open access to garden/pool- I’ll give it 1 out of 10 2- la playa beachfront restaurant: Top quality food, extremely professional staff (won’t forget Rahul’s kindness to my daughter), extremely romantic setup, albeit a little overpriced (see pics of tiny lobster costing 2800rp, £50 approx) I’ll give it 7/10 3- Burger van A cute addition to the hotel 5/10 4- bar food Typically fried stuff can be ordered, (chips, calamari, samosas etc) Great ambiance with the pool and live music area 6/10 5- room service Good, clean, tasty 7/10 Room: Adequately decorated, aircon, good size 7/10

The staff were really friendly and helpful. Gardens were beautiful. The Santosha sauna and area were great. Studio 17 was appreciated.

Great Beach and beautiful Country, Food was great, only issue we had was the restaurant food service was really slow , waiters chatting on there phones , took close to hour to get our food , time is precious when you are on vacation , we busted close to 2 hours for a meal,

Super

The staff here are phenomenal—extremely responsive, attentive, and thoughtful. Their care and attention made me feel like they were truly invested in my happiness, like friends who genuinely cared. Unmatched service!

Arrived at Tamassa, no one at the luggage drop off to greet us. Unloaded the car myself which wasn’t a big deal but when you see others having help throughout your stay makes you wonder. Check in was fine. Room was lovely…was offered an half grade upgrade which I paid for..after 1st was really disappointed with the food & more so the atmosphere in the restaurant, felt more like a feeding frenzy.

Start with good Entrance, pools , grounds Pretty nice , kept nice , clean Bad Rooms and buildings where rooms it’s located Dirty , worn out , like really dirty Few times I see cockroaches Room it’s so worn out Tiles chip , furniture chip , pillows it’s on pieces inside This place should not have 4 stars it’s should be one star maybe if that It maybe was nice on 70 s Maybe early 80 s Food - options very limited And same every day And if you’re breakfast diner option They charge for water They charge for coffee For every little thing Diner just for drink cost us extra 20 euros Breakfast same Save your money Stay somewhere else It’s not worth it We stay 2 night And I’m glad

The hotel is in a beautiful location. We stayed in a beach room with fabulous views of the beach and sea and the sunsets were gorgeous. The beach restaurant served lovely food although we found the buffet restaurant didn’t always have a wide choice of different cuisine. Staff lovely and friendly and really helpful to me with a broken ankle at the time.

Properties nice. Buffet restaurant was good for meals. All inclusive was bit worth the price in my opinion especially since I don’t drink alcohol. Coke a cola was watered down consistently and most times it took a long time to get drinks with meals prior to almost being finished eating. Beach is beautiful , the various pools are nice. Room was comfortable and wifi worked well throughout. All inclusive had many restrictions for instance if you at at al la carte restaurant menu was very limited for all inclusive options. Any type of beverage is cost based after 11pm even with full all inclusive. They offered some activities , like kayak, paddle boat. But no snorkel equipment use will all inclusive. It’s suppose to be a VIP resort for Expedia and i definitely did not feel VIP booking through Expedia or even with purchasing the full all inclusive.

Excellent standard of cleanliness and care. Staff were helpful and friendly. Great relaxing time

There is no hotel shuttle fron the airport. That is the only downside.

Simply Paradise

We really like this hotel. Staff are friendly and the facilities and food is universally good. Spa was an added bonus that’s free to guests and is in a beautiful garden

Friendly, helpful staff!!

Second visit to this lovely hotel and nearly as good as 9 years ago. Only complaint was allowing weekend day trips by local groups of men, who were loud and allowed to drink beer in the main swimming pool while families and kids were trying to swim, no one from the hotel challenged their behaviour and it felt intimidating. Apart from that it was wonderful

Fabulous setting and wonderful staff but the all inclusive wasn’t worth it. Feels like they are on a budget. Very limited drinks options.

This is a very honest review of the experience i have had during my 8 day at this resort with my family, on a half board basis in their superior room x 2 Pros- Bel Ombre is a fantastic area to base yourself in with fantastic snorkelling just at the hotel beach. Beach itself was very clean and beautiful, and personally we prefer this over the much more busier northern beaches. -Amazing spa and massages -The few experienced staff are very good and know their job well. Cons- Resort definitely is not 4* but only a 3*. Their biggest letdown is their service- people are wonderful, but the management is extremely poor and focus on customer satisfaction is lacking. -Very greedy management, everything is about making money- Several incidents during our stay highlighting this fact- eg- glass of wine costs £7- which is fine- but the quantity should be measured and consistent. I had it three times and every time had different quantities for the same price! The last one I barely had two sips of wine in my glass which was a bit steep to pay £7 for!! - food- this is the biggest letdown. Quality of food and the choices of food are not at all upto the mark. Several days the soup has been cold, birds pecking at the breads/ cakes, some food items running out half way through the buffet time and chefs unwilling to refill- poor service in buffets- the only vegetarian food available is always Indian. - I think they have hired a lot of young trainee waiters who unfortunately, were just not a

I had an outstanding experience during my stay. The service provided was exceptional, and the staff demonstrated the highest level of professionalism, always attentive and accommodating. The team truly stands out for their friendliness and warm hospitality, making me feel welcome from the moment I arrived. The hotel’s location is ideal, and the entertainment options available were top-notch, adding even more enjoyment to my stay. Overall, everything exceeded my expectations, and I would highly recommend this hotel to anyone looking for a memorable and seamless experience.